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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 9

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
316 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

316 Reviews

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316 Reviews of Pamela Bussiere

November 05, 2025

Dealership Rating
Employee Rating

Really helpful and quick if you’re waiting for your vehicle. They recommend other work for your truck, but don’t pressure you. More

by Jaybuckley0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jay! I'm thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg helpful and efficient. We believe in providing our customers with the best service without any pressure, so we appreciate your recognition of that. We look forward to seeing you again for your truck's next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 01, 2025

Dealership Rating
Employee Rating

The dealership is on time. Everyone was friendly and kept me informed on the maintenance of truck. The waiting area was clean and comfortable . Bathroom was clean . More

by cherylprice1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Nov 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Cheryl! I am glad to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It’s great to know that our team kept you informed and that you found our waiting area and facilities to be clean and comfortable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 31, 2025

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Employee Rating

Great service and price. Friendly. Good atmosphere. Will be coming back in future. Highly recommend More

by Palfredson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I am thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 31, 2025

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Employee Rating

They are very friendly and help full , they took the car in quickly and fixed it with no charge, best experience we have had at a dealership. Thank - You More

by blnichols8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Oct 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It’s our goal to provide exceptional service, and we’re glad we could assist you quickly and at no charge. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 30, 2025

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Employee Rating

Everything was great , thank you for all the assistance and care the team is great More

by mikerada2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mike! I'm thrilled to hear that everything was great and that our team provided you with the assistance and care you needed. At Colonial West Chevrolet of Fitchburg, we strive to deliver the best experience possible. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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Employee Rating

Very professional, however very, very, very disappointed. Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, More

by Rrrobuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your compliments about our professionalism, and I understand your concerns regarding the tire pressure monitor issue after your service. We strive to maintain the highest standards. Please feel free to reach out to me directly at Colonial West Chevrolet of Fitchburg to discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 25, 2025

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Employee Rating

People nice. Everything done when stated how long. Will tell people to use the service More

by mbpatchesone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that you had a positive experience with our team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you and your friends in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 25, 2025

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Employee Rating

Pamela was very cheerful and pleasant. Chris in service was also pleasant and easy to deal with. More

by PamelaDumas1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Oct 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our team, including Pamela and Chris. At Colonial West Chevrolet of Fitchburg, our team strives to provide a cheerful and pleasant atmosphere for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 25, 2025

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Employee Rating

Colonial West number one place to go friendly people friendly attitude, clean weight room thanks to Chris and Pamela for doing a great job More

by Gd2kno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Oct 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your kind words about the friendly atmosphere and the clean facilities at Colonial West Chevrolet of Fitchburg. Chris and Pamela will be thrilled to hear your compliments! We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 23, 2025

Dealership Rating
Employee Rating

The folks at Colonial West should be proud as they run the most customer friendly service departments I have ever dealt with. The entire service experience is smooth as butter with friendly front desk More

by claves-soon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

Report | Print
Oct 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I am thrilled to hear that you had such a positive experience with our service department at Colonial West Chevrolet of Fitchburg. Our team works hard to provide friendly and attentive service, and it's wonderful to know that it made a difference for you. We look forward to serving you again in the future and appreciate your recommendation! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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