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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 8

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
313 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

313 Reviews

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313 Reviews of Pamela Bussiere

November 18, 2025

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Employee Rating

Made an online appointment for an oil change and tire rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I pla More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Nov 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Paul! I am glad to hear that you had such a positive experience with your oil change and tire rotation at Colonial West Chevrolet of Fitchburg. It's great to know that our team was able to accommodate you early and get you back on the road quicker than expected. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 17, 2025

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Employee Rating

Went in for oil change,filter,tire rotation and safety check list. Checklist said coolant system okay. My reservoir for antifreeze was empty. My exhaust said okay. I have two rubber hangers that need to b More

by 1932ford3w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing these concerns to our attention. At Colonial West Chevrolet of Fitchburg, we strive to maintain high standards during our service. I encourage you to contact me directly so I can address these issues and ensure your vehicle is properly taken care of. Your experience is important to us, and we want to make it right. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2025

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Employee Rating

My service was great, I appreciate being advised about things that were done. They are all accommodating & knowledgeable what you need. Thank you so much 😊😊 More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Evie! I'm thrilled to hear that you had a great service experience at Colonial West Chevrolet of Fitchburg. Our team takes pride in being accommodating and knowledgeable, so it's fantastic to know that you felt well-informed and supported. We look forward to welcoming you back next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2025

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Employee Rating

Very good experience. Professional, courteous, quality service. First time using them and will go back for all my service. More

by MLWRANGLER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 12, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that you had a very good experience with us at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we look forward to providing you with professional and courteous service in the future. We appreciate your trust and can't wait to see you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 11, 2025

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Employee Rating

I had an oil change and four tires mounted and balanced on my 2024 Chevy 2500HD. Everything was done to perfection as usual. Great job. Will definitely return for next service. Thank you. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jeff Chandler, Shelley Dupre

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Nov 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you had a great experience with the oil change and tire service for your 2024 Chevrolet 2500HD. At Colonial West Chevrolet of Fitchburg, we strive for perfection, and your feedback means a lot to us. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 10, 2025

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Employee Rating

I get my service at colonial West Chevy every time I need an oil change or tire rotation. Always prompt and professional. No need to go anywhere else. More

by mckenna.patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Nov 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently choose Colonial West Chevrolet of Fitchburg for your service needs, including oil changes and tire rotations. Our team strives to provide prompt and professional service, and it's great to know that we have met your expectations. We look forward to seeing you again next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 07, 2025

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Employee Rating

The experience was better than I expected. Pam the cashier was the one that stuck out the most, her customer service skills were impeccable, and her attention to detail was astonishing. All in More

by john.rizzelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan

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Nov 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, John! I'm glad to hear that your experience at Colonial West Chevrolet of Fitchburg exceeded your expectations. Pam and the entire team work hard to provide exceptional customer service, and we’ll be sure to pass along your kind words to her. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 05, 2025

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Employee Rating

Really helpful and quick if you’re waiting for your vehicle. They recommend other work for your truck, but don’t pressure you. More

by Jaybuckley0311
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jay! I'm thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg helpful and efficient. We believe in providing our customers with the best service without any pressure, so we appreciate your recognition of that. We look forward to seeing you again for your truck's next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 01, 2025

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Employee Rating

The dealership is on time. Everyone was friendly and kept me informed on the maintenance of truck. The waiting area was clean and comfortable . Bathroom was clean . More

by cherylprice1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Nov 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Cheryl! I am glad to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It’s great to know that our team kept you informed and that you found our waiting area and facilities to be clean and comfortable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 31, 2025

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Employee Rating

Great service and price. Friendly. Good atmosphere. Will be coming back in future. Highly recommend More

by Palfredson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I am thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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