Pat Dazzo

I have bought two cars in my life, one from Joe Rizza Ford and most recently Joe Rizza Acura. Considering that Acura is a "luxury" brand, I'm EXTREMELY disappointed with the AcuraLink app. The fact that Ford and most recently Joe Rizza Acura. Considering that Acura is a "luxury" brand, I'm EXTREMELY disappointed with the AcuraLink app. The fact that there are no technicians available at dealerships is ridiculous. Why do I have to call a 1-800 number for a feature that you guaranteed me would work. The sales rep told me I wouldn't need a remote start on the key fob because I could do that during the AcuraLink app. Why include the AcuraLink app as the main mode of remote start knowing that it's pervasively a problem?? When I ask about AcuraLink, service tells me it's a separate entity. At the end of the day, I bought my car from Acura, not from AcuraLink and you should stand behind the services that you include in your cars. Knowing that the AcuraLink isn't reliable feels like scam. What's worse is that you expect people to pay $895 for a remote start on the through the key fob, which seems like the only reliable and functional option. Why buy an Acura if they don't provide reliable features? More

by EMMALEIGH.STROCK Verified Customer Verified Customer

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This dealership is very helpful and the service department is the best. I highly recommend Rizza Acura department is the best. I highly recommend Rizza Acura More

by MONTFAM11 Verified Customer Verified Customer

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Car prices have skyrocketed. Joe Rizza does a great job at providing a car at the advertised price. The entire dealership works together to make buying a car a pleasant exper Joe Rizza does a great job at providing a car at the advertised price. The entire dealership works together to make buying a car a pleasant experience. More

by jeff.kaminski Verified Customer Verified Customer

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Robert was amazing and made my car buying process simple and easy. Super happy with my decision to choose Rizza Acura! and easy. Super happy with my decision to choose Rizza Acura! More

by FAIZAN.MOHAJIR Verified Customer Verified Customer

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Highly recommended. Very professional and knowledgeable staff. Also very honest. Great buying experience all around. Very professional and knowledgeable staff. Also very honest. Great buying experience all around. More

by MRENDINA112 Verified Customer Verified Customer

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Great service. No haggling or false promises. Got me in and out fairly quickly. My best car buying experience! No haggling or false promises. Got me in and out fairly quickly. My best car buying experience! More

by JOC59 Verified Customer Verified Customer

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This is my second RDX and I returned as I like the service department and I like the car! service department and I like the car! More

by kathydurkin00 Verified Customer Verified Customer

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My husband and I were both very happy with our entire experience. Great salesman that didn’t hesitate one second to help me and my daughter on our first visit where another dealership we stopped at didn’ experience. Great salesman that didn’t hesitate one second to help me and my daughter on our first visit where another dealership we stopped at didn’t even say hello to us. Every employee we encountered there was helpful, friendly and knowledgeable. Never over pressuring and they worked through a few issues we had with our other cars…. And bottom line, they made the numbers work for us!! I wouldn’t recommend them over and over and I am living my new RDX! More

by KHULTSCH Verified Customer Verified Customer

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No pressure, relaxed experience. I have had recent experiences buying cars for family members at other car dealerships and this was by far the easiest and quickest. Jon met me at the I have had recent experiences buying cars for family members at other car dealerships and this was by far the easiest and quickest. Jon met me at the door and walked me seamlessly through the entire process. I would definitely recommend Joe Rizza Acura of Orland Park. More

by TCRUE Verified Customer Verified Customer

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Staff were easy to work with, friendly, respectful and courteous. The car was detailed and clean before delivery as if it belonged to the person taking care of it and how they would want to receive their courteous. The car was detailed and clean before delivery as if it belonged to the person taking care of it and how they would want to receive their car coming from the dealership. Thank you to the service team for your service. More

by doloresplessas Verified Customer Verified Customer

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