Pat Masone | Page 24

Excellent, friendly, and efficient I was very pleased with the treatment I received at Prestige Volvo. I have been their customer for over thirty years. Even though I am probably an ea I was very pleased with the treatment I received at Prestige Volvo. I have been their customer for over thirty years. Even though I am probably an easy sale, they seem to give me the best deal possible, offering me incentives that I didn't even request. They go out of their way to make me feel that I am in good hands. More

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The Best Volvo Dealership Hands Down My wife and I just leased a 2018 Volvo XC90 from Prestige and we can't say enough good things about Ronny (our salesman) and Prestige Volvo in general My wife and I just leased a 2018 Volvo XC90 from Prestige and we can't say enough good things about Ronny (our salesman) and Prestige Volvo in general. Our experience was nothing short of spectacular. No games, no bull or typical sales tactics. Just a group of nice guys who earned our trust and loyalty (not an easy task) Ronny especially is awesome. I highly recommend Prestige Volvo. You will not be disappointed. More

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My New XC40 I am so in love with my new XC40!! Thanks so much to Ron Landstrom and Pat Masone for all the help and expertise to help my move from the XC60 to the I am so in love with my new XC40!! Thanks so much to Ron Landstrom and Pat Masone for all the help and expertise to help my move from the XC60 to the XC40 so smooth!! Definitly an A++ for this dealership!! More

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No pressure, enjoyable, professional I've bought a lot of cars over 20+ years-all types of vehicles and and in 3 different states. This was by far the best dealership I've encountered. P I've bought a lot of cars over 20+ years-all types of vehicles and and in 3 different states. This was by far the best dealership I've encountered. Prestige was professional and made the experience of buying a car easy and enjoyable. Lindsey M. in sales gave me all the information I needed by email, text, and phone. I was able (for a change) to compare apples to apples and know I was getting a fair price Pat M. made the purchase meeting fast and seamless. I went with Prestige even though I had to travel almost 2 hours farther than more local dealerships. More

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Great! Excellent automobiles Great service The management, salespersons, finance person and service staff are always very professional and friendly. The Excellent automobiles Great service The management, salespersons, finance person and service staff are always very professional and friendly. The show room is spacious and beautiful. More

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Overall pleasant experience We went in looking to lease a new XC60 and were greeted by Ron and later Pat, who both made this car-buying experience pleasant overall. They knew ev We went in looking to lease a new XC60 and were greeted by Ron and later Pat, who both made this car-buying experience pleasant overall. They knew everything about the car, answered all our questions, took us on a test drive to really give the experience of the car, and gave us a nice deal at the end. I would definitely come again in the future and would also recommend this place to anyone else looking for a car. More

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Amazing experience... thanks Matt!!! Went to Prestige Volvo looking at a used mercedes. Went in at 2pm on a really busy saturday (they close at 5)... was greeted super kindly by Rich whil Went to Prestige Volvo looking at a used mercedes. Went in at 2pm on a really busy saturday (they close at 5)... was greeted super kindly by Rich while we were walking around the very nice showroom. Rich no pressure took us on a nice test drive, was very interpersonal and told us great and funny stories about his sales history during the drive. When we came back, they appraised my car $5000 more than many other dealers (Paul Miller, Open Road etc) appraised it at, and Matt came at us with a very simple straight forward no hassle negotiation. We took the Mercedes home that night around 8PM, Rich and Matt and Pat stayed late on their saturday to make sure we got into our car that day with an absolutely flawless transaction. I cannot stress enough how happy I am with my car and how happy I am we decided to stop into Prestige Volvo. These guys are truly the creme of the crop, I've bought over 10 cars from new car dealers in the past two years and this is absolutely my best experience. Thank you endlessly Rich and Matt, I will recommend EVERYONE to visit these guys if any of these cars interest you and will absolutely be back for my next car!!! More

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Excited to be part of the family My car buying experience with Prestige was not only painless but also enjoyable! Everyone I met was friendly, knowledgeable and really cared about the My car buying experience with Prestige was not only painless but also enjoyable! Everyone I met was friendly, knowledgeable and really cared about the customer experience. It was a very personal experience and I truly felt like I was being welcomed into the family. More

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Another Great Experience My lease was up so I went back to Rich for my 4th Volvo. He didn't have what I wanted in stock so he immediately found it for me and had it ready fo My lease was up so I went back to Rich for my 4th Volvo. He didn't have what I wanted in stock so he immediately found it for me and had it ready for pick up in several days. It is always a pleasure dealing with Rich. He is knowledgable and friendly and makes the whole experience pleasant and comfortable. The dealership facilities are new. The service department is great. Pat handled the leasing. The whole process went very smoothly and couldn't have been easier. More

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Worth the trip! I was recently in the market for a new 2018 Volvo S90 T6 Inscription. After searching a bunch of local dealerships, I finally picked up my new car at I was recently in the market for a new 2018 Volvo S90 T6 Inscription. After searching a bunch of local dealerships, I finally picked up my new car at Prestige Volvo in E Hanover, NJ and I couldn’t be happier! I actually test drove the car closer to my home on Long Island and had a deal in place with a local dealer. But, before I finalized everything I received a call from Tina Bilokin in the internet sales department at Prestige. She had gotten my info from something I had filled out online. I told her the offer that I had on the table and told her she was free to try and beat it but I was very skeptical, especially considering the MSRP on the car she had was $3k higher than what I had test drove and put a deposit on. Well, needless to say, I was very excited when her offer was $40/mo lower than the best offer I had received at my local dealer! At first I didn’t believe it so I asked Tina to confirm all of her numbers with me (RV, MF, Net Cap, etc). Everything seemed to check out so I decided to move forward with the deal even though it would mean driving nearly 2 hours to pick up the car. After waiting about a week for the car to be shipped in from one of their other lots, I took the drive out to Prestige (still a little skeptical that I was going to get surprised by tons of hidden fees at the last minute). Well, I’m happy to report that not only were there no hidden fees whatsoever, Tina and Pat Masone (finance manager) couldn’t have made the process any easier or more enjoyable. Tina took the time to show me all of the features on the car which took a good hour (my god this car has a ton of gadgets and options!). Pat was also a gentleman and answered all of my questions. Between my wife and I we have purchased/leased a bunch of cars and I can honestly say this was the best experience I’ve ever had. There was no going back and forth with pricing trying to squeeze a few dollars off of the monthly payment or the upfront cost. Tina came out of the gate with a very competitive offer and delivered on what she promised. She asked all the right questions to make sure I got the best price possible (got me A Plan pricing thanks to my employer which no other dealer I worked with asked for). Even the process after I drove off the lot has been amazing. Tina has reached out to me multiple times to make sure I was happy with the car and answer any questions I’ve had. I don’t think I’ve ever received that level of customer service with any purchase I’ve ever made in my life, not just cars. To sum up, Tina, Pat, and the team at Prestige Volvo were exceptional! It made driving 2 hours from my home to the dealership well worth it and if I decide to stay with Volvo when my lease ends I’m fairly certain I will be making a trip back out to see them. If you’re in Tri-State area and in the market for a Volvo, do yourself a favor and give Tina a call. I’m pretty sure you will be happy you did! More

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