Pat Masone | Page 29

Awesome, Awesome, Awesome I could not say more about this dealership! I have been leasing from them for over 10 years and my experiences have always been stellar! From Sales, I could not say more about this dealership! I have been leasing from them for over 10 years and my experiences have always been stellar! From Sales, PJ, Ron, to financing, Pat and of course service is always spot on, Pat, Bob. Everyone is a true professional! I would not go to any other Volvo dealership! More

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PRESTIGE VOLVO IS TRULY THE BEST PLACE TO BUY A VOLVO After much research, and after driving a Tesla Model X, and after aggressive shopping for a luxury hybrid SUV, I was ready for a XC 90 T8. I live in After much research, and after driving a Tesla Model X, and after aggressive shopping for a luxury hybrid SUV, I was ready for a XC 90 T8. I live in the Hudson Valley and visited Ramsey Volvo, Mid Hudson Volvo, White Plains Volvo and, finally, Prestige in East Hanover NJ (about 90 miles from my home). I bought my XC 90 T8 from Steve Badian at this dealership. To give you a sense of comparison, I also own late model BMW (M5), Jaguar and Porsche. In fact I traded a Porsche Cayenne on my Volvo. I have very high expectations of customer service and delivery. I can state with confidence that this particular delivery may have been the best I ever experienced. Not only did the dealer have substantial inventory where I found my preferred color and equipment combination - they came in with the best price on the deal. Even their post deal business department ( you know, the guys whose job it is to sell you all kinds of extra stuff) was pleasurable and non annoying. I ended up buying the Zurich Shield and a partial Zurich protection package - which I felt was a very good value for what you get. A dealership is properly evaluated how they respond when things go wrong - not when everything is smooth. In my case my new XC 90 T 8 had some minor cosmetic issues on delivery. They were immediately dealt with and I was given a "we owe" (correctly) for what could not be addressed at the time. At no time did I feel that any of my concerns were treated as trivial or overly critical. As for the car, I looked carefully at the BMW X5 hybrid, the Cayenne S Hybrid and the Volvo. There simply is no real comparison as far as I am concerned. My first Volvo is likely the best one they ever made. Power efficiency luxury and solidity, without the fleecing. I could not be happier. It just so happened to be my birthday on delivery day last week - and they even got me a cake! The quality of this dealer takes the cake and also gives the cake! Hats off to Steve, Pat, PJ and Matt. Great experience and highly recommended. More

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Totally enjoyable buying experience I found a used certified Volvo S60 online and sent an email inquiry. Tina Bilokin contacted me promptly, answered all my questions and emailed me a v I found a used certified Volvo S60 online and sent an email inquiry. Tina Bilokin contacted me promptly, answered all my questions and emailed me a very detailed "walk-around" video describing the car. I found it really useful that video focused on a few blemishes and scratches - things I would not have noticed myself. I made an appointment to test-drive the car. When I arrived, the car was ready - and it was exactly as described. Tina accompanied me on a drive, she was great - very knowledgeable, honest and zero pressure. I made a decision to buy 2 minutes into a test drive. Tina worked with the Sales Manager - Craig Melquist - to get me an even better deal. I asked them to see if they could match AAA rate on financing. Well, instead of matching, they beat the finance rate by more than 1% thanks to Craig's efforts. I traded in my car and picked up S60 on the same day. I cannot imagine a better experience buying a car. When my lease on my other Volvo ends, I am definitely going back to Prestige Volvo to get the next car. It is always a pleasure to deal with honest and professional people. More

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Great car buying experience Thank you Rich for a hassle-free used car buying experience. His knowledge and expertise help me in making the right choice in purchasing a used vehic Thank you Rich for a hassle-free used car buying experience. His knowledge and expertise help me in making the right choice in purchasing a used vehicle. Thank you to Tina and Pat as well for making this a smooth transaction. More

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It was a pleasure to buy a car from Prestige Volvo - A+ I discovered Prestige Volvo about two years ago and just completed my second purchase with them. My experience couldn't have been better. The courte I discovered Prestige Volvo about two years ago and just completed my second purchase with them. My experience couldn't have been better. The courteous and knowledgeable staff at Prestige took their time with me to make sure that they understood my needs and then bent over backwards to accommodate them. In particular I want to say that thank you to Ron Landstrom who was exceptional - a consummate professional who couldn't have been more helpful and to Pat Masone who made the paperwork process a breeze. They have earned me as I lifelong customer and I would highly recommend them to anyone looking to buy a new or used car. More

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Total perfection in Sales and Customer Service We purchased our first Volvo in late 2015 and PJ worked with us to match our needs. He was very knowledgeable and professional - took great care with We purchased our first Volvo in late 2015 and PJ worked with us to match our needs. He was very knowledgeable and professional - took great care with everything. Now a 1 1/2 year later, we needed a second car and decided to come back to Prestige. PJ, Ron and Pat were wonderful! Another great experience and would highly recommend Prestige! More

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Amazing service I have owned many prestigious vehicles, but this dealership and Ron Landstrom are the best I have experienced. They actually made buying and leasing a I have owned many prestigious vehicles, but this dealership and Ron Landstrom are the best I have experienced. They actually made buying and leasing a car enjoyable. The entire dealership went above and beyond to accommodate me. I can only say thank you. More

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A great car buying experience This was the most pleasant car buying experience I have ever had. You can't go wrong at Prestige Volvo. Great people, very helpful, courteous, exp This was the most pleasant car buying experience I have ever had. You can't go wrong at Prestige Volvo. Great people, very helpful, courteous, experienced, and professional. They take pride in their work and in delighting their customers. Now that I've bought a car from Prestige, I don't want to buy a car anywhere else. It was so nice when I picked up the car and it looked like a brand new car -- they do things right!! More

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Courteous, professional, A wonderful breathe of fresh air. A great team, courteous- professional. A wonderful breathe of fresh air. From first walk in to leaving with my Wife's new Porsche I felt treated like A great team, courteous- professional. A wonderful breathe of fresh air. From first walk in to leaving with my Wife's new Porsche I felt treated like a VIP... More

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New XC90 Wonderful experience buying my first Volvo, an XC90. Rich was a pleasure to work with and Pat made the paperwork easy. Highly recommend this dealershi Wonderful experience buying my first Volvo, an XC90. Rich was a pleasure to work with and Pat made the paperwork easy. Highly recommend this dealership. More

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