Pat Masone | Page 30

Just bought a Volvo XC60; had great experience Loved PJ and the excellent customer service offered by him and his team. The best experience at a car dealership that I have ever had. PJ is very kno Loved PJ and the excellent customer service offered by him and his team. The best experience at a car dealership that I have ever had. PJ is very knowledgeable, very willing to help, and grear disposition towards his customers. I am recommending Prestige Volvo to all my family and friends. More

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What a dealership experience should be Lindsey was an absolute pleasure to work with! Car was ready for a test drive when I arrived, and Lindsey helped me drive away in it that night. Best Lindsey was an absolute pleasure to work with! Car was ready for a test drive when I arrived, and Lindsey helped me drive away in it that night. Best dealership experience I've had! More

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Highly Recommend I will start off by saying that I have worked in car sales at multiple car dealerships in the past and have a high expectation for customer service w I will start off by saying that I have worked in car sales at multiple car dealerships in the past and have a high expectation for customer service when I'm car shopping and can also see right through any typical "car salesman tactics". I had the pleasure of working with both Irene and Tina and it was an awesome experience from start to finish. Neither of them tried to use any of the typical salesman tactics that I am not a fan of, and were not only professional, but also very personable. They followed through with all the same high expectations that I used to give my customers. Pat in finance was also fantastic. He did his job of presenting coverage options but did not push me in the least bit once I said I'll pass. I've dealt with lots of different dealerships as a buyer and employee, and would highly recommend seeing Tina or Irene at Prestige Volvo. I am extremely picky and have high standards for car dealerships, and would gladly refer a friend or family member there in a heartbeat. More

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Customer Service Is Excellent!!! The customer service at Prestige Volvo was excellent, in fact the best experience I have had buying a car by far! Rebecca helped me from start to fini The customer service at Prestige Volvo was excellent, in fact the best experience I have had buying a car by far! Rebecca helped me from start to finish with getting me into my GTR and was there for any questions I had. I highly recommend Prestige Volvo! Thanks for the amazing customer service guys! More

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Top-notch customer service- Amazing Staff This dealership is by far the most outstanding when it comes to customer service, friendliness and professionalism. I have been a loyal customer going This dealership is by far the most outstanding when it comes to customer service, friendliness and professionalism. I have been a loyal customer going on my second Volvo from this dealership and I must say that Tina Bilokin and company make it as smooth as a process as it could be. With top quality people overseeing a quality brand like Volvo I am sure to return in the future. Thanks again for your help and for working closely with me, you guys certainly put the "prestige" in Prestige Volvo! Best regards, Louis More

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Excellent Customer Service I have been going to this dealer for over 6 years and the staff never ceases to amaze me with their attentiveness, kindness, intelligence, and patienc I have been going to this dealer for over 6 years and the staff never ceases to amaze me with their attentiveness, kindness, intelligence, and patience! Tonight I worked with Rich Curto and and Pat Masone and both helped me turn in a lease and start a new one so quickly and also took the time to explain what I was signing and what Prestige would do to help me throughout the term of my lease. Exemplary, feel comfortable visiting this dealer, you are in great hands. Must mention, although I didn't get to see Jay Rosen tonight - wish I had, what a gentleman and genuinely cares about the people that walk through his door. And Matthew Haiken - he walked me through the entire lease deal and was available via text, phone, and email - he was wonderful and so pleasant. Thanks all! More

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Excellent buying experience If you want a Volvo this is the deanship to go to. Premier Volvo sold my mother a XC60 last year and the experience was very professional, friendly, If you want a Volvo this is the deanship to go to. Premier Volvo sold my mother a XC60 last year and the experience was very professional, friendly, and hassle free. Needless to say Premier Volvo was the first choice for me to buy my XC90. My experience was exceptional as well. Rich Curto and Pat Masone were excellent to deal with. I highly recommend both of them. More

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As always, my experience was excellent! I just picked up my new Volvo XC60. This is my 6th Volvo and my 5th one from Prestige Volvo. One of the reasons I continue to lease this car is beca I just picked up my new Volvo XC60. This is my 6th Volvo and my 5th one from Prestige Volvo. One of the reasons I continue to lease this car is because of the overall treatment and care I receive from everyone at Prestige, whether I am working with Rich Curto in sales or anyone in the service department. As always, Rich spent time with me today making sure everything was ready when I arrived to pick up my car. Pat Masone took time to explain all of the necessary documents and as always everything went smoothly. I love the car and the people are truly the icing on the cake. Many thanks once again to Rich Curto. You keep coming back!! More

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Another great purchase This is our 4th purchase from Prestige Volvo (6th Volvo purchase) and we were once again happy with our decision. As a returning customer, we were gi This is our 4th purchase from Prestige Volvo (6th Volvo purchase) and we were once again happy with our decision. As a returning customer, we were given outstanding service that made our purchase and trade a pleasant experience! We are in love with our new and UPDATED xc90. We were considering another make and model because I had driven the same model for the past 12 years, but with all the changes and upgrades, we fell in love again. More

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Outstanding Volvo XC60 Purchase My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very accommodating with my multiple questions about the SUV prior to my coming to the dealership for a test drive. Being that I work in NYC, Tina arranged for a ride for me from the rail station to the dealership compliments of Lindsey. Tina was there at my scheduled test drive appointment time and fully explained the options of the SUV to me during our test drive and listened to my request to accommodate a test drive on a road that was winding so I could see how the suv handles. Tina even explained that there were a few 2016 demos that were available since I was not in the market for a new XC60. Pat Masone was very thorough in explaining to me my options for the Zurich extended protection program and exhibited a friendly , no pressure attitude throughout the warranty explanation. Pat fully explained to me the pros of each of the different warranty coverages as well as the option to purchase them a la carte. Pat was able to obtain an outstanding financing rate for my loan on the xc60. Thanks Pat ! I could not have had a more pleasant buying experience as this is my 5th Volvo I have owned. I highly recommend Tina as being the most helpful, accommodating and cheerful salesperson I have dealt with of the other Volvos I have purchased. More

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