Pat Ragan | Page 3

Excellent customer service. Very nice people, happy to bring my RAV4 for service here. bring my RAV4 for service here. More

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Maintenance department passed a vehicle as good and road worthy with significant cracks and dents on the insides of the rims. Maintenance either falsifies records that they completed inspections or is gross worthy with significant cracks and dents on the insides of the rims. Maintenance either falsifies records that they completed inspections or is grossly incompetent. Dealership does not stand by their work if you do not have someone else check their work and find their mistakes within 24 hours. More

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Salesman Chris was helpful and courteous. Finance person was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pu was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pulled the wheels off to balance them they discovered both front rims were cracked and dented on the inside. Both unsafe to drive. If the dealership would have conducted an inspection like they said, they would have seen them. Dealer refused to correct issue or even work with us to help us get replacement wheels. I understand buyer beware and hope any person who reads this will beware and not trust this dealership. As I told them we only buy cars from dealers because they should stand by their vehicles. I was wrong, they do not stand by their vehicles and say they do inspections on their cars when the do not find and fix major safety issues. More

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Excellent Service Department. Very prompt and professional from drop off to service and pick up. This is my go to dealer for service on both my Toyotas. professional from drop off to service and pick up. This is my go to dealer for service on both my Toyotas. More

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I have had nothing but good experiences from the start of buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. More

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Routine service appointment went well Emissions testing Routine service appointment went well Emissions testing performed as requested, no issues Wait time was ok, not the faster for oil change, tire ro Routine service appointment went well Emissions testing performed as requested, no issues Wait time was ok, not the faster for oil change, tire rotation and emissions test, 70 minutes. Very clean facility with friendly knowledgeable service guys Will return in the future More

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I got my 2014 Sienna serviced in December. Mr. Ragan was very helpful as usual. He explained any issues that came up and answered all my questions. Thank you. very helpful as usual. He explained any issues that came up and answered all my questions. Thank you. More

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Excellent service. Friendly staff to help and assist with my questions. Service was performed in a timely manner. Will be back for other services as required. with my questions. Service was performed in a timely manner. Will be back for other services as required. More

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Great service Pappas Toyota has always provided great friendly service. My family has been a loyal customer for over 15 years in both sales and service. Would not t Pappas Toyota has always provided great friendly service. My family has been a loyal customer for over 15 years in both sales and service. Would not take our cars anywhere else for service. More

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professional service I have bought my last 2 Camrys from Pappas and have been servicing with them for more than 10 years.. I would highly recommend them as a dealer and fo I have bought my last 2 Camrys from Pappas and have been servicing with them for more than 10 years.. I would highly recommend them as a dealer and for service. I am continually amazed every time I visit with the professionalism and kindness of the employees. They deserve 5+ stars! Thank You Pappas! More

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