Patricia Herrera
Patricia Herrera at Elk Grove Toyota

Patricia Herrera

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.5
12 Reviews

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

12 Reviews

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12 Reviews of Patricia Herrera

August 21, 2025

Dealership Rating
Employee Rating

The service staff was friendly and quick. My service was completed in less than hour. I did not expect that. Thank you Elk Grove Toyota! More

by TimothyNguyen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Nevarez, Ping Yang

Aug 21, 2025

Elk Grove Toyota responded

Hello Timothy, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 21, 2025

Dealership Rating
Employee Rating

Great! Great great great …if you are going to dictate to me, then I could change my opinion. More

by jafischer1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Aug 23, 2025

Elk Grove Toyota responded

Hello, Thank you for your review. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 15, 2025

Dealership Rating
Employee Rating

Service agent was friendly and helpful when describing work that needed to be performed and work completed in a timely manner More

by ROBERTROMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jelian Alop

Aug 15, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 07, 2025

Dealership Rating
Employee Rating

(Service department review) service advisor seems like she doesn’t want to be there, I had to walk up to her table and let her know that my car was done. She forgot to give me the copy of my receipt, and More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2025

Elk Grove Toyota responded

Hello Mel, I apologize for your experience. I would like to get more information to try and resolve your concerns. Whenever you have time please contact me at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. Customer satisfaction is important to us. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

June 07, 2025

Dealership Rating
Employee Rating

Patti provided excellent customer service. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. More

by Noriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Elk Grove Toyota responded

Hello Noriel, Thank you for your business and your feedback. I am happy to hear Patti was helpful during your time with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 18, 2025

Dealership Rating
Employee Rating

Always friendly, personable, and the quality of the workmanship is fantastic. Overall, my experience with Elkgrove Toyota has been very satisfying. More

by Cher.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Elk Grove Toyota responded

Hello, Thank you for sharing this wonderful review online. I am happy to hear you enjoyed your time with our staff here at Elk Grove Toyota. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 13, 2025

Dealership Rating
Employee Rating

Patti was very professional. And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Elk Grove Toyota responded

Hello Jc, Thank you for your kind words about Patti. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Dealership Rating
Employee Rating

Very good service and the advisor explained everything in detail I was very happy with the service More

by Heavyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Elk Grove Toyota responded

Hello, Thank you for your business and your feedback. I am glad to hear everything was explained to you in detail. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 01, 2024

Dealership Rating
Employee Rating

Service was great as always. Just no car wash :( and they put declined on my receipt. More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Elk Grove Toyota responded

Hello Mon, I apologize for your experience. I have addressed your concerns with our Service Manager and staff. Whenever you have time to come by we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

September 07, 2023

Dealership Rating
Employee Rating

Service at Elk Grove Toyota is ver efficient and the staff is always very courteous. More

by stephanie3775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

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