Patricia Herrera

Quick and easy…. Employees were polite, professional and easy to work with. Need more ppl like them. Employees were polite, professional and easy to work with. Need more ppl like them. More

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The service was quick and easy. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. More

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The Toyota service department has always been good to me. They are always efficient and realistic about when your car will be completed so you can drop it off or stay for it They are always efficient and realistic about when your car will be completed so you can drop it off or stay for it More

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The service staff was friendly and quick. My service was completed in less than hour. I did not expect that. Thank you Elk Grove Toyota! My service was completed in less than hour. I did not expect that. Thank you Elk Grove Toyota! More

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Great! Great great great …if you are going to dictate to me, then I could change my opinion. Great great great …if you are going to dictate to me, then I could change my opinion. More

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Service agent was friendly and helpful when describing work that needed to be performed and work completed in a timely manner work that needed to be performed and work completed in a timely manner More

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(Service department review) service advisor seems like she doesn’t want to be there, I had to walk up to her table and let her know that my car was done. She forgot to give me the copy of my receipt, and she doesn’t want to be there, I had to walk up to her table and let her know that my car was done. She forgot to give me the copy of my receipt, and they forgot to remove the old service reminder sticker on my windshield. I had to walk back to her table and ask for the new service reminder sticker and I put it on my windshield myself. I know it shows on my receipt that they changed the oil and rotated my tires, but I don’t trust them. More

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Patti provided excellent customer service. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. More

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Always friendly, personable, and the quality of the workmanship is fantastic. Overall, my experience with Elkgrove Toyota has been very satisfying. workmanship is fantastic. Overall, my experience with Elkgrove Toyota has been very satisfying. More

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Patti was very professional. And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends More

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