Patrick Cronkhite | Page 3

My car was stolen and I was forced into a position of needing a car. Although I wasn’t financially “ready” the dealership worked with me to get into something perfect for me. I didn’t feel pressured in needing a car. Although I wasn’t financially “ready” the dealership worked with me to get into something perfect for me. I didn’t feel pressured into getting anything I didn’t want and was given what I feel was a very good deal. Would highly recommend this dealership. I worked with Agent “Q”. Very friendly and seemed to be very honest about the cars we test drove. I appreciated his positive energy and low pressure approach. If you’re In the market for a new/used car definitely check this dealership out. More

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The day of purchase was great. The sales and finance guys were great the day of purchase BUT ended up with them not able to fulfill a clear bra installation! I got the run around like you won’t believe. T were great the day of purchase BUT ended up with them not able to fulfill a clear bra installation! I got the run around like you won’t believe. The first guy that was supposed to install it was rude and pretty much said nope not doing it. Then Patric the finance guy gave me two more contacts and neither one even answered my calls (pretty sure Patric never contacted them). Ended up with a complete waste of time and lots of frustrations. Had to call the finance manager (left a message because they don’t answer phones) and left a bad review in Facebook for them to return my calls. Then they “solved” the issue with “we will just amend your loan” instead of actually fulfilling the order. So now after wasting my time I get to go find someone to do the job on my own. I really hope I never need anything else from them or something goes wrong with my vehicle because I’m probably SOL! More

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Ash was the perfect dealer not to pushy but jumped to help me. I will definitely be back help me. I will definitely be back More

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James Szekely has been a great breath of fresh air compared to other dealers' salespeople. Knowledgeable, honest and very willing to listen to what said we were shopping for. In a matter of minutes on compared to other dealers' salespeople. Knowledgeable, honest and very willing to listen to what said we were shopping for. In a matter of minutes on the phone, James guided us to two cars that were a perfect match to our needs and desires, with no attempt to lead us in a different direction -- a very irritating tendency I see far too often with other dealers. We bought one of the two and are enjoying driving it now! Thanks, James. More

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Joe Johnson is a very good sales representative for ford motor company! We love the 2021 Ranger Lariat That Joe showed us. motor company! We love the 2021 Ranger Lariat That Joe showed us. More

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Mark and Walter helped my girlfriend get into a new vehicle when a lot of other dealers wouldn't give her the time of day. They both were so nice and helped her out. Patrick was really awesome as well. vehicle when a lot of other dealers wouldn't give her the time of day. They both were so nice and helped her out. Patrick was really awesome as well. More

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I really enjoyed my experience with the sales associates and representatives I spoke with. They're very friendly and proactive, knowledgeable, and the lot is exceptionally huge and representatives I spoke with. They're very friendly and proactive, knowledgeable, and the lot is exceptionally huge More

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This was my second vehicle that I bought from Phil Long Ford. I always have had great service. Service is great in all there departments Ford. I always have had great service. Service is great in all there departments More

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From the beginning to the end of the sales process all was first rate...with special a nod to Rob Liley, my salesman. No pressure just professional support all around. was first rate...with special a nod to Rob Liley, my salesman. No pressure just professional support all around. More

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We never felt any real pressure during negotiations and everything was quite amicable. The final deal was very reasonable and we came away feeling comfortable with the vehicle, the price, and the overall r everything was quite amicable. The final deal was very reasonable and we came away feeling comfortable with the vehicle, the price, and the overall relaxed atmosphere during the transaction. More

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