Patrick Hayes

The worst service I have ever had in my life! !! I hate this place with a passion and wish nothing but the worst! I hope you go bankrupt! !! I hate this place with a passion and wish nothing but the worst! I hope you go bankrupt! More

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Amazing! Costumer service is phenomenal and always ready to help and find your dream car Costumer service is phenomenal and always ready to help and find your dream car More

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The staff is very attentive to details, and they take care of your needs as soon as possible. The best place to go for service in Houston area. care of your needs as soon as possible. The best place to go for service in Houston area. More

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Todas las personas ahí presente son muy atentas con el cliente y siempre tratan de que el cliente salga complacido cliente y siempre tratan de que el cliente salga complacido More

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Good and detailed customer service. I totally satisfied with my new 2022 Volkswagen Tiguan. I got what I was looking for in my new suv. Thanks so much and definitely will recommend to e I totally satisfied with my new 2022 Volkswagen Tiguan. I got what I was looking for in my new suv. Thanks so much and definitely will recommend to everyone. More

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Habib was helpful and patient. Explained and showed available vehicles almost within the budget. Finance representative was accommodating and helpful too. Explained and showed available vehicles almost within the budget. Finance representative was accommodating and helpful too. More

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I've been a loyal customer for several years! From Robert Archer, Patrick Hayes, Matt Collins and Cory Hayes and Peter Wong in service to Linda Davis at the reception, everyone is so helpful, pol From Robert Archer, Patrick Hayes, Matt Collins and Cory Hayes and Peter Wong in service to Linda Davis at the reception, everyone is so helpful, polite and most importantly, trustworthy! I have been recommending Archer to my family and friends for years and will continue to to do so without hesitation!👍🏻 Great job, Archer!👏🏻👏🏻👏🏻👏🏻 More

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After two separate visits in which we were provided a documented quote by two different managers, the dealership informed us that they would not honor their quoted price when we decided to buy the car. R documented quote by two different managers, the dealership informed us that they would not honor their quoted price when we decided to buy the car. Robert Archer III, the first person to write up the original quote, claimed that the quote was based off of a lower trim model and he couldn’t match the deal despite the fact that the number originally quoted was right in line with KBB’s fair price and what other dealerships are offering around the nation. The only reason why we didn’t move on this car earlier was because something seemed off about the dealership even during our first visit. Their sales staff is at best lukewarm when it comes to how they treat others and it is now abundantly clear that their financial and managerial staff is a joke. More

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Deceptive dealershipThis dealership deserves its 2.5/5 Deceptive dealership This dealership deserves its 2.5/5 rating. They lied about the actual car price (even though we could check it online), they had Deceptive dealership This dealership deserves its 2.5/5 rating. They lied about the actual car price (even though we could check it online), they had us sign the papers without stating the required advisories-- 72 hour return policy, GAP insurance is optional and they added $1,290 for new car bumper to bumper warranty even though this was a used car with 82,000 free miles left on the warranty. Hated the experience. Stuck with it because they had the car i wanted but can't recommend them. When I called the next day they wouldn't return my call; I had to show up and confront them. When I told them I left something in my trade - in they wouldn't let me back into the old car, saying it already went to auction. It was the next day - they can't send it to auction for 3 days or 72 hours. They were awful. More

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Best auto purchase..... EVER..!!!!! My wife and I drove cross town to see a GLI Archer had in stock and to see what kind of an offer they could make us for our trade. We were met at the My wife and I drove cross town to see a GLI Archer had in stock and to see what kind of an offer they could make us for our trade. We were met at the door by Kirk who was very welcoming and extremely patient with us while we had to call our insurance company to have an insurance card faxed in. Everyone we met was extremely friendly and you could tell that their staff was very close knit - just a different vibe entirely. The very first offer they made us was equal to the best offer we received the day before at another dealer after an hour and a half of haggling.... My wife is extremely conservative and responsible which naturally makes her a tough sale and always inclined to "walk"; but, Patrick was determined to make us an offer that would "knock your socks off" and make your "can't do it yet" into "I can't leave without it" and he did. Every person we dealt with was extremely courteous, friendly and you could tell enjoy what they do. Jeremy explained that MANY of their staff have worked for Mr. Archer for 10 years or more and it shows. I love buying from a family owned business rather than a huge corporation - that still means something to me. In my almost 40 years of driving, I've purchased numerous cars; but, yesterday's experience was the easiest, least stressful and most fun auto purchasing experience of my life. I could not possibly recommend a dealership more highly and if you don't give Archer a chance on your next purchase you will be doing yourself a disservice. C'Mon in and see if you you can out bang me on the gong after you buy...!!! I doubt it. :-)! More

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