322 Reviews
Write a Review322 Reviews of Patrick Ripley
October 04, 2019
Always excellent Professional responsive on time courteous and friendly. Always punctual and communicative throughout the experience with text messaging and phone call Professional responsive on time courteous and friendly. Always punctual and communicative throughout the experience with text messaging and phone calls if necessary. Accurate description of services provided More
Other Employees Tagged: Robert Bianchi, John Ciccotelli, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea
September 24, 2019
2017 E300 It was my first experience purchasing a vehicle from Rallye Mercedes. Victor was very patient with me since my request in a vehicle was very specific It was my first experience purchasing a vehicle from Rallye Mercedes. Victor was very patient with me since my request in a vehicle was very specific and he was very friendly and professional throughout my calls and visits finding the rightnone. when I purchased the vehicle there were no suprises with the finace and the car looked brand new. I was very satisfied with this dealership starting with Victor Cosme, to his manager Geno DeFrancesco and the service adviser Patrick Ripley. The service department was very organized and I felt they really cared. I would highly recommend this dealership if you are looking for a new or used Mercedes. More
Other Employees Tagged: Victor Cosme , Geno DeFrancesco
September 10, 2019
Excellent Service Patrick provided excellent service, my cars B service was completed in the time promised and when he advised me of the need for brake pads, I did not Patrick provided excellent service, my cars B service was completed in the time promised and when he advised me of the need for brake pads, I did not have much time to spare, however, instead of having to return another day, he promised to get it done quickly and it was. He also took the time to show me how to program my radio. I also needed to order a replacement key, when it arrived several days later, Patrick contacted me and the key was in hand a short time after. More
September 05, 2019
First year service Service and interaction were satisfactory. Upon arrival the reception was courteous. The door was opened for me and was guided as to where to go. Service and interaction were satisfactory. Upon arrival the reception was courteous. The door was opened for me and was guided as to where to go. More
Other Employees Tagged: Robert Bianchi, Vincent LaRosa, Victor Cosme, Stephen Augustine, Vincent Vetere, Nick Laurino , Robert Gershowitz, Andrew Katigbak
August 14, 2019
Polite. Efficient. Helpful. Courteous. Friendly. Efficient. On time. Flexible. An overall great experience. Would definitely recommend Rallye for sales and service. The staff is Courteous. Friendly. Efficient. On time. Flexible. An overall great experience. Would definitely recommend Rallye for sales and service. The staff is so helpful and informative. More
Other Employees Tagged: Marianne Leborgne
August 13, 2019
Excellent service As always, the service provided by Rallye Motors is amazing. I’m so lucky to have Patrick Ripley as my service advisor. He is very helpful and keeps As always, the service provided by Rallye Motors is amazing. I’m so lucky to have Patrick Ripley as my service advisor. He is very helpful and keeps me always informed. More
August 10, 2019
a Delight Jay had incredible patience with my indecision. He walked me through all options. Love. Love the new GLE 350 Also, Patrick in service always tend Jay had incredible patience with my indecision. He walked me through all options. Love. Love the new GLE 350 Also, Patrick in service always tended to matters efficiently and with follow up More
Other Employees Tagged: Jay Johanas, Nick Laurino
July 13, 2019
Excellent service every time I arrive to the time I leave everybody is very friendly and helpful. They always accommodate my needs when ever I’m looking for par service every time I arrive to the time I leave everybody is very friendly and helpful. They always accommodate my needs when ever I’m looking for parts of my vehicles in the parts department. More
Other Employees Tagged: Eliot Cohen
July 13, 2019
A bad situation made good! When I picked up my car the repairs were not done. Someone dropped the ball. Very very disappointing. However, Patrick Ripley my advisor along with When I picked up my car the repairs were not done. Someone dropped the ball. Very very disappointing. However, Patrick Ripley my advisor along with a supervisor handled the situation expertly to my satisfaction. Therefore, yes, I would recommend you. More
June 06, 2019
service appt. waited to long to see service advisor appt was for 9AM waited until 9:35 Patrick was very friendly. waiting room was clean upon my return the waited to long to see service advisor appt was for 9AM waited until 9:35 Patrick was very friendly. waiting room was clean upon my return the car looked brand new More

