Patrick Robertson | Page 24

Amazing people! Treated me like family! Patrick Robertson and Tom Reinard helped me out a ton from start to finish while I was at the dealership. They gave me a great deal on my new 2014 Alt Patrick Robertson and Tom Reinard helped me out a ton from start to finish while I was at the dealership. They gave me a great deal on my new 2014 Altima and even played me in ping pong while we waited on some paperwork! I would definitely recommend this dealership to everyone! Ask for Pat or Tom! Thanks again guys! More

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Outstanding Experience Patrick went above and beyond to satisfy my request to have the 2016 Explorer Sport built and delivered. It arrived clean and accurately built to spe Patrick went above and beyond to satisfy my request to have the 2016 Explorer Sport built and delivered. It arrived clean and accurately built to specification. Patrick made the entire process painless and effortless. When negotiating the price, he made an offer that was below my asking price. Never have I seen a salesperson do this. I would highly recommend him and this dealership to anyone looking to purchase a new Ford vehicle. More

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Great Experience What a great experience overall; from beginning to end. Pat responded very quickly to my internet request for information and was a pro at the dealer What a great experience overall; from beginning to end. Pat responded very quickly to my internet request for information and was a pro at the dealership. Rick was great in financing. He really worked FOR me rather than just simply getting me through the process as quickly as possible. Result was a great experience!!! More

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Wonderful experience. Best car buying adventure. The best car buying experience eve. Bought a F-150 and the salesman, Patrick Robertson was so knowledgeable and not pushy. He listened to want we w The best car buying experience eve. Bought a F-150 and the salesman, Patrick Robertson was so knowledgeable and not pushy. He listened to want we wanted (and paid attention to our budget) He really listened. Sales Mgr.; George Clark was helpful as well. The best experience with the finance mgr., Rick Garcia. Wow, he know's his stuff and worked magic with us to keep everything we needed and wanted (and then some) in our price range. I have purchased approximately 12 cars so far and this was the ULTIMATE CAR BUYING EXPERIENCE. If they don't have want you need, you don't need it. Great selection and a fun place to buy a car. You can see a difference with hands on ownership (Letti & Bo Bozard) make a huge difference. More

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Best car buying experince I ever had My experience at Bozard Ford Lincoln was great! Tom and Pat were extremely professional and great to work with. They knew exactly what I was looking f My experience at Bozard Ford Lincoln was great! Tom and Pat were extremely professional and great to work with. They knew exactly what I was looking for in a vehicle and helped me get into a vehicle quickly! I have already recommended friends and family to this dealership and will continue to do so! More

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Great Buying Experience! We are from Orlando and tried to work with two Ford dealers in town. One of which we have bought our last 4 Fords from. Well the vehicle we wanted w We are from Orlando and tried to work with two Ford dealers in town. One of which we have bought our last 4 Fords from. Well the vehicle we wanted was at Bozard and both Orlando dealers said they could get it for us. After going round and round with them on pricing we decided to call Bozard's Internet Sales directly and see what they could do for us. I contacted Patrick Robertson on Thursday evening and told him I had a lease to turn in and wanted to lease an Edge. In less than 10 minutes, he called back and gave me the numbers on the deal. It was better than the deals offered us in Orlando. So, it was time for a road trip to St. Augustine! Drove up on Saturday, met with Patrick and he insisted we test the vehicle first even though a deal had been struck. We did and loved it. Patrick was great! It was then off to sign the papers with A. J. Miller. He was great to deal with a great sense of humor. We encountered one little hiccup in the deal because of a mistake by being quoting numbers that would have changed the price. George Clark stepped in and said we had an agreed upon price and the dealership would honor it...problem averted! Overall, it was a great experience and definitely worth the 2 hour drive from Orlando! We highly recommend Bozard to anyone considering a vehicle and will return ourselves. Thanks to all at Bozard. More

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BEST VEHICLE PURCHASE EXPERIENCE EVER!!! The teamwork of Patrick Robertson, Chase Burnett, and Tom Reinard was REMARKABLE & OUTSTANDING! Each one of them were very professional, knowledgeable The teamwork of Patrick Robertson, Chase Burnett, and Tom Reinard was REMARKABLE & OUTSTANDING! Each one of them were very professional, knowledgeable, and kind. They really made me feel comfortable in the car purchasing process. Absolutely the best vehicle purchase experience ever!!! And to top it off I also want to thank A.J. Miller for his professional and tireless extra effort in closing the deal. Thank you all!!! More

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Top Customer service quality. From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Ro From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Roberts (Sales) and Rick Garcia (Finance) hands down they are very professional, courteous, straight forward. No BS whatsoever, no haggling, no pressure, no hidden items. Everything was explained in simple terms, none of this cryptic dealer talk. Overall the entire experience was Excellent. I got a good trade in value for my car, no attempt was made to low ball me which would have been a deal breaker. Compared to other Ford dealerships I would happily rate Bozard Ford at the Top. Thanks Pat and Rick. Salah More

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Best Dealership on the Planet!!!!!!!!!!!!!! Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best c Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best customer service people. They do not make you feel you are just another number or just a customer. They make you feel as if you are family... We have never enjoyed buying a car until we went to Bozard... no pressure just had a blast looking and test driving...Not only did we buy one car but went back 3 months later and bought another..To us there is no another company that even comes close to how everyone treats you there... Ford itself should know this that Bozard can survive without Ford but Ford could never survive without Bozard. BOZARD IS Ford.....All we have to say to all the companies out there you should all go to Bozard to find out how to deliver a great customer experience....We really do love everyone at Bozard and you have got customers for life with us.........Thankyou to everyone....Chris and Katherine More

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Traded up from 2013 Ford F-150 to 2015 Model I was contacted via email by Patrick at Bozard Ford stating that they were looking for models like my truck as trade-ins and encouraging me to come in I was contacted via email by Patrick at Bozard Ford stating that they were looking for models like my truck as trade-ins and encouraging me to come in and look at the 2015 models. I was very happy with the 2013 F-150 I purchased from Bozard in August 2013, but my wife encouraged me to at least go in and look, so we did. When we arrived at Bozard Patrick had just left for lunch, but Frank started helping us. I was very clear up front that I was happy with my existing truck and not desperate to make a trade. I also made it clear that I needed a truck with at least the features of my existing truck, which by the way was a loaded Lariat with a long bed. Frank suggested we take a ride in a 2015 F-150 SuperCrew Cab King Ranch even though it was not a long bed, just so I could get a feel for the improvements in the new models. Let me say it was an awesome truck, but I really wanted that SuperCrew Cab with the long bed since that was the type of truck I already had. We returned from the test drive and Patrick was back from lunch, so he started helping us. Turns out there was one SuperCrew Cab long bed F-150 on the lot that met my requirements and it was also a King Ranch. Patrick suggested we take it for a test drive. Let me say that I have bought many vehicles in my life and this was the first time I was allowed to test drive two of different vehicles on the same visit, which in my mind shows just how dedicated Bozard was to keeping my business. We took the 2015 F-150 SuperCrew Cab King Ranch with the long bed out for a drive and I was impressed. So was my wife, especially when she found out that the front seats had a massage feature. However, the sticker price made us doubtful that we could strike a deal. Keep in mind that I was more than happy to take my old truck home, if you can consider a 2013 with 22,500 miles old. We went through a few rounds of your usual back and forth offers when I finally told Patrick that I just did not think it would work out...and my wife agreed despite the fact she really loved those massaging seats. I told Patrick that if they got in a lower priced Lariat with the features I needed to give me a call, but I thought the King Ranch was going to be out of my price range. We thought Patrick had gone to get our keys for my old truck, but when he returned Bozard had agreed to my terms for making a trade and suddenly much to our shock, I was on my way to owning a new truck that was actually a step up from my old truck. We worked with A.J. in finance, who by the way has the type of sense of humor that both my wife and I appreciate, and signed all of the paperwork. I arrived on Tuesday afternoon thinking that I would be just looking at new trucks and drove away a few hours later with a new 2015 F-150 King Ranch fully loaded. When I say fully loaded, I truly mean fully loaded, including the full max towing package and all of the latest features. As we drove off the lot my wife said, "This is going to be awesome for pulling a horse trailer someday." Do I recommend Bozard Ford? Yes, without hesitation. This is my second truck purchase from them in 2 years. I have also worked with them to keep my old truck serviced, so I can tell you that you will find great folks to work with in that area as well. Bozard is the place you want to go if you need a truck or car. The selection is large and the folks are great to work with. Ron Wallace More

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