Patti Lowe

Friendly, accommodating, knowledgeable. It was a pleasure dealing with the dealership. Would recommend to others It was a pleasure dealing with the dealership. Would recommend to others More

by CRUZNDOR Verified Customer Verified Customer

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Jack Bess is a new aspiring part of Troy Head’s team and has demonstrated his sincere concern for details in making an Audi new & used care delivery. Thank you Jack and Troy for a wonderful experience. has demonstrated his sincere concern for details in making an Audi new & used care delivery. Thank you Jack and Troy for a wonderful experience. More

by rfshalkop Verified Customer Verified Customer

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Gerosky was superior. Great communications and stayed on top of this deal. The car is being shipped to me and so far, flawless execution. Great communications and stayed on top of this deal. The car is being shipped to me and so far, flawless execution. More

by frank4rosa Verified Customer Verified Customer

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They always provide an excellent experience and make sure everything goes smoothly from start to finish. everything goes smoothly from start to finish. More

by YURYJESUSAG Verified Customer Verified Customer

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My experience couldn’t have been better. No problems at all. I recommend them highly. No problems at all. I recommend them highly. More

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Jorge Ramirez was great to work with. I found my dream car 1,100 miles away at Audi Naples. Contacted the dealership by email and within minutes Jorge reached out to me and made it all h I found my dream car 1,100 miles away at Audi Naples. Contacted the dealership by email and within minutes Jorge reached out to me and made it all happen long distance from start to finish without any issues. More

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Gerosky made our experience feel like a dream. We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the next time I’m in the market for a new car. More

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Audi of Naples absolutely knows how to make you feel like a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will t a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will they be pushy? Will they be slow to respond? Will they not be knowledgeable? Will they try to sneak something past me? Audi Naples was none of that. The team there went above and beyond to accommodate my requests, and were some of the least pushy, most honest, and most responsive folks I’ve ever met at a dealership, which was refreshing. Plus, I was picking up a car that had been a dream to me, and they ensured that the experience was every bit as special as I had hoped for all these years it to be. I have to shout out some specific team members; First and foremost, my sales representative was Gerosky Sainvil, and I cannot recommend working with him highly enough. I consider myself lucky to have gotten reached out to by him as I’m sure he gets requested frequently. Incredibly responsive, lots of pictures, videos, walkthroughs, documentation; you name it, he would provide it. And quickly. I had many many requests, stipulations, and questions, and Gerosky did everything in his power to accommodate them. At no point did he pressure me to move quickly with the deal, or try aggressive sales tactics. He was ready and willing to work if I was, but not overbearing. He even helped inform when there was other interest in the car (by my own request, this wasn’t him pushing) as I had been burned before by other dealers selling it out from under me. And then to top it all off, when I finally met him at dealership for the test drive, the guy is incredibly friendly, genuine, and professional. Mike Schmitt was the manager that I worked with, and all of my requirements and requests that were beyond what I’m sure is the standard scope of inquiry went to him. And there were many requirements, ave many requests. Mike worked with me on all of them. Sometimes compromising, often accommodating, but always honest in his responses. I was impressed with just how much he seemed interested in making this deal work, and did not feel like he was the guy there to say “no” He was also a pleasure to meet on my day of purchase, and appreciate the time he took to meet me in person. In finance, I met with Patti, and my measure of my finance experience is how quickly they get you out of there and how much run around they give you, and she was quick and no nonsense, a perfect finance experience. No “oh let me get my manger and make you wait 20min” or “you have to buy this protection package or it’ll be your biggest regret” Her philosophy was if you want to buy something, you will, and don’t push if you give a no. Very refreshing. Also worth mentioning was Kari, who presumably is their title and registration guru. She took care of all the titling, registration, etc, and made actually driving the car a breeze. Overall, a top tier experience from start to finish, and I’m very grateful for Audi Naples, Gerosky, Mike, and Patti for making my dream car purchase as special as it was. More

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She was amazing with the whole process. She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speak She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speaking to my insurance company to add the new vehicle. Really great environment overall. More

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I worked with Dorian via text/call and everything was seamless down to the delivery of my vehicle! Smoothest dealership transaction I’ve had. seamless down to the delivery of my vehicle! Smoothest dealership transaction I’ve had. More

by dpasmith2 Verified Customer Verified Customer

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