Paul Biermann | Page 21

Poor experience Integrity and honesty are lacking. Supposed to have the car to me today. Then when I asked to cancel since I did not have it when promised. I was told Integrity and honesty are lacking. Supposed to have the car to me today. Then when I asked to cancel since I did not have it when promised. I was told I could not because car was already on its way. Then shipper contacted me and said they haven’t even picked it up yet. Then dealership said they didn’t have a copy of my license which I sent 3 times and was notified they received. Still waiting for information about the refund of my down payment. Obviously cannnot trust these folks. Avoid at all costs! More

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12 Cars in 12 Years Our family has been buying cars from Phil and Paul for 12 years now. We always recommend our friends and family to these guys even if they’re not look Our family has been buying cars from Phil and Paul for 12 years now. We always recommend our friends and family to these guys even if they’re not looking for a Subaru. They make the process easy and you always walk out feeling like family. Thanks for my 4th Subaru! More

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Great Experience and almost painless! We had done our research and been to two other dealers and knew exactly what we would spend. Paul Biermann knocked it out of the park! This is one o We had done our research and been to two other dealers and knew exactly what we would spend. Paul Biermann knocked it out of the park! This is one of the first experiences where we didn't want to just walk out. More

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Great experience! I would highly recommend Dean Team for your next car purchase! Paul Biermann and Jason Moore were the BEST to work with, making the car buying process I would highly recommend Dean Team for your next car purchase! Paul Biermann and Jason Moore were the BEST to work with, making the car buying process very painless and enjoyable! I couldn’t be happier with my new Jetta and the service I received! Very satisfied customer here !!! More

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Bought a used 2013 Passat Super easy and quick experience. Let them know my price range and they showed me all the cars that matched. Salesman was very helpful in making my fin Super easy and quick experience. Let them know my price range and they showed me all the cars that matched. Salesman was very helpful in making my final choice and giving me all the Pros & Cons of each car. They have earned a customer for life More

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Great vehicle purchasing experience Called and expressed interest in test driving two vehicles, both were pulled up to the front of the dealership and ready for my wife and I to drive wh Called and expressed interest in test driving two vehicles, both were pulled up to the front of the dealership and ready for my wife and I to drive when we arrived. Worked with Phil Dean and Paul Biermann, both were very helpful and provided a pressure-free experience. They were very fair in providing a trade in value for our minivan (more than other dealers offered). We purchased an Acura MDX and extended warranty....have purchased extended warranties in the past (Toyota) and have found value in the coverage provided...can end up saving you money and a good "insurance policy" especially on a luxury brand and with all the technology components. Will be looking for a vehicle for our kids with the Dean Team, definitely will be back and recommend visiting their dealership....their website is also great, that's where we searched and shopped their inventory. More

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New car purchase They provided a very friendly and professional level of service, with an overall pleasant purchasing process and experience. The team was knowledable They provided a very friendly and professional level of service, with an overall pleasant purchasing process and experience. The team was knowledable about the vehicles and purchasing options which made me confident in my purchase. More

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Great service - straightforward process Bought a used car from Paul Biermann at Dean Team. Showed me all the features of the car. Addressed some minor items with the car upon my request, and Bought a used car from Paul Biermann at Dean Team. Showed me all the features of the car. Addressed some minor items with the car upon my request, and worked with my schedule with the kids and wife. Overall, a great experience. There was a minor problem when the safety inspection expired prior to me being able to pay sales tax. They got me in for another inspection quickly, and saved my Saturday. I would recommend them. More

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Great service - straight forward negotiations Jason was great to work with on my purchase of a used car. We drive 6 cars before picking our Pilot. No pressure environment - looking to help us fi Jason was great to work with on my purchase of a used car. We drive 6 cars before picking our Pilot. No pressure environment - looking to help us find the right fit More

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Very responsive and great to work with from out of town! I was looking for a great deal on a 2016 Volvo XC90 Inscription, fully loaded, which was hard to find in the exact color exterior/interior combo. Usi I was looking for a great deal on a 2016 Volvo XC90 Inscription, fully loaded, which was hard to find in the exact color exterior/interior combo. Using CarGurus to search the nation, I found one here. After some negotiation over the phone - no pressure at all from Paul Biermann - we settled on a price for the vehicle. Paul sent the vehicle over to the Volvo dealer for recalls to be taken care of and minor scratches to be repaired by their body shop prior to me coming down and making the transaction. I was in and out in a few hours, and on my way with a like new vehicle without paying for the depreciation! Special thanks to Paul for making this the easiest car buying transaction I've had over the years...great guy! More

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