Paul Bonilla | Page 10

I have tried to get 2 safety items repaired, one was a recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane has not been ethical enough to complete either repair after scheduling with them multiple times. There is always an excuse why it can't be done. More

by publicservice315 Verified Customer Verified Customer

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Great job from all employees car was done and well taken care of thank you .. care of thank you .. More

by luisr1033 Verified Customer Verified Customer

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On time, in a timely manner, and we’re very helpful, did a great job a great job More

by ALEXRIOS533 Verified Customer Verified Customer

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The service was easy, efficient and perfect. I love my car, it runs perfectly and drives great I love my car, it runs perfectly and drives great More

by clanderso19 Verified Customer Verified Customer

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Overall, it seems to be improved over the way it was. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. More

by armarchioni Verified Customer Verified Customer

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The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. courteous staff. I waited for my car and my car was delivered as promised. More

by r.n.fachet Verified Customer Verified Customer

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Always great service the dealership always values my time and takes my busy schedule into consideration and takes my busy schedule into consideration More

by apboosh Verified Customer Verified Customer

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Was in for clutch recall for three days. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. More

by domingues7820 Verified Customer Verified Customer

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Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! Easy to schedule as well. We'll definitely be back next time! More

by rvannos Verified Customer Verified Customer

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Purchased a brand new 2024 Jeep wrangler from Salerno Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on 15Jan. SD refuses to provide loaners so have to rent a car. Picked up on 30Jan. Leaked again and dropped off on 20May. Picked up on 31May. Texted SD Service videos of loud compressor noise on 26Jun, no reply. Called on 28Jun, no call back. Overheated again on 30Jun. They are terrible at responsiveness or providing status updates. More

by mnowak Verified Customer Verified Customer

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