Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 9

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
150 Reviews
4.3

150 Reviews

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150 Reviews of Paul Bonilla

August 02, 2024

Dealership Rating
Employee Rating

Always great service the dealership always values my time and takes my busy schedule into consideration More

by apboosh
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2024

Dealership Rating
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Was in for clutch recall for three days. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. More

by domingues7820
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Recommend Dealer
No

August 02, 2024

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Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! More

by rvannos
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Recommend Dealer
Yes

June 30, 2024

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Purchased a brand new 2024 Jeep wrangler from Salerno Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on More

by mnowak
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Matthew Fuchs

Jul 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.

June 16, 2024

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Very professional and knowledgeable. I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting wh More

by baturalev
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 15, 2024

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Great service! Much improved since my last experience. Thank you for improving on customer service. More

by doriprasek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Felicia Wardrick

Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for taking the time to leave a 5-star review. Your satisfaction is our number one priority. We appreciate your continued business and we look forward in working with you again in the future.

June 14, 2024

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Employee Rating

Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. More

by nalexander1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 09, 2024

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Employee Rating

The vehicle was diagnosed and repaired properly in a timely manner. Very busy dealership so appointments are necessary. More

by summitautomotive
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

May 31, 2024

Dealership Rating
Employee Rating

Recall was ordered, installed and the appointment was even ahead of schedule. No long waiting. More

by seth.garrett21
Recommend Dealer
Yes
Jun 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star review. We appreciate your business and look forward to working with you again in the future.

May 24, 2024

Dealership Rating
Employee Rating

I had an issue and it was answered and taken care of within one day. How refreshing! More

by lcolgan
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs

May 29, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

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