Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 9

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4
166 Reviews
4.4

166 Reviews

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166 Reviews of Paul Bonilla

August 30, 2024

Dealership Rating
Employee Rating

Very courteous,performance is excellent and I trust the work that is preformed with the dealership More

by lasondra.bryant.williams@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs

Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your praise and 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

August 26, 2024

Dealership Rating
Employee Rating

Salerno Duane Chrysler Jeep is the only service department that knows what they are doing. They are great at diagnosing issues and do all that they can to rectify. Their staff are also very profess More

by mrslroberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs , Francisco Rojas, Samantha (service department) 5 star service!

Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

August 24, 2024

Dealership Rating
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Everyone was prompt, polite and professional. I can always expect that at Salerno Duane. It’s always a great experience. More

by patrick.mcginn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 18, 2024

Dealership Rating
Employee Rating

They were in time and as usual - it was Great and dependable service. Whoo hoo More

by usebrain.olc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate your feedback and you taking the time to leave us a 5 -star review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

August 18, 2024

Dealership Rating
Employee Rating

Service staff is knowledgeable and wait time is normal for service departments. Been using them for almost 30 years. More

by iphirsch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5 -star review. We’re thrilled that you have had 30 years of positive experiences with us! We appreciate your business and look forward to working with you again in the future.

August 17, 2024

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Always a pleasant experience! The front desk and the receptionist are very helpful! Best regards More

by susannafoglia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5 -star review Susanna!

August 17, 2024

Dealership Rating
Employee Rating

I don't remember the name of the guy who helped me but it was on Monday, 8/12. More

by rickhankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your 5 -star review Rick!

August 16, 2024

Dealership Rating

Fabulous dealership. Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep More

by Gene M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno , Paul Shorrock, Michael Salerno helped ensure the entire experience was superb.

Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Congratulations on your newest Jeep! Thank you for taking the time to write about your experience and for leaving a 5 -star review. It is wonderful to hear that you have been a valued and loyal customer since 1988! We are delighted that Paul has always been able to provide you with an excellent experience. We appreciate your continued business and look forward to working with you again in the future.

August 13, 2024

Dealership Rating
Employee Rating

Thank you Paul you and your service center do a fantastic job. Everything is always done right and to my liking. More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

August 12, 2024

Dealership Rating
Employee Rating

Everyone was very respectful and professional as well as efficient. I loved that they listened and accommodated my travel needs back home as well as back to facility. More

by ANIEVES3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us your feedback and a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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