Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 9

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
154 Reviews
4.3

154 Reviews

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154 Reviews of Paul Bonilla

August 02, 2024

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Employee Rating

On time, in a timely manner, and we’re very helpful, did a great job More

by ALEXRIOS533
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Recommend Dealer
Yes

August 02, 2024

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The service was easy, efficient and perfect. I love my car, it runs perfectly and drives great More

by clanderso19
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Recommend Dealer
Yes

August 02, 2024

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Overall, it seems to be improved over the way it was. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. More

by armarchioni
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Recommend Dealer
No

August 02, 2024

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The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. More

by r.n.fachet
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Recommend Dealer
Yes

August 02, 2024

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Always great service the dealership always values my time and takes my busy schedule into consideration More

by apboosh
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Recommend Dealer
Yes

August 02, 2024

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Was in for clutch recall for three days. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. More

by domingues7820
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Recommend Dealer
No

August 02, 2024

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Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! More

by rvannos
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Recommend Dealer
Yes

June 30, 2024

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Purchased a brand new 2024 Jeep wrangler from Salerno Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on More

by mnowak
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Recommend Dealer
No

Other Employees Tagged: Matthew Fuchs

Jul 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.

June 16, 2024

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Very professional and knowledgeable. I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting wh More

by baturalev
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 15, 2024

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Employee Rating

Great service! Much improved since my last experience. Thank you for improving on customer service. More

by doriprasek
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Recommend Dealer
Yes

Other Employees Tagged: Felicia Wardrick

Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for taking the time to leave a 5-star review. Your satisfaction is our number one priority. We appreciate your continued business and we look forward in working with you again in the future.

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