Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 8

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.3
150 Reviews
4.3

150 Reviews

Write a Review

150 Reviews of Paul Bonilla

August 17, 2024

Dealership Rating
Employee Rating

I don't remember the name of the guy who helped me but it was on Monday, 8/12. More

by rickhankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your 5 -star review Rick!

August 16, 2024

Dealership Rating

Fabulous dealership. Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep More

by Gene M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock, Mike Salerno , Michael Salerno helped ensure the entire experience was superb.

Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Congratulations on your newest Jeep! Thank you for taking the time to write about your experience and for leaving a 5 -star review. It is wonderful to hear that you have been a valued and loyal customer since 1988! We are delighted that Paul has always been able to provide you with an excellent experience. We appreciate your continued business and look forward to working with you again in the future.

August 13, 2024

Dealership Rating
Employee Rating

Thank you Paul you and your service center do a fantastic job. Everything is always done right and to my liking. More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

August 12, 2024

Dealership Rating
Employee Rating

Everyone was very respectful and professional as well as efficient. I loved that they listened and accommodated my travel needs back home as well as back to facility. More

by ANIEVES3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us your feedback and a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 09, 2024

Dealership Rating
Employee Rating

I have tried to get 2 safety items repaired, one was a recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane More

by publicservice315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact our Service Manager, Paul at 908-277-6700 ext 3110, directly so we can discuss your experience further.

August 07, 2024

Dealership Rating
Employee Rating

Great job from all employees car was done and well taken care of thank you .. More

by luisr1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving the 5-star review! We appreciate your business and look forward to working with you again in the future!

August 02, 2024

Dealership Rating
Employee Rating

On time, in a timely manner, and we’re very helpful, did a great job More

by ALEXRIOS533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 02, 2024

Dealership Rating
Employee Rating

The service was easy, efficient and perfect. I love my car, it runs perfectly and drives great More

by clanderso19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 02, 2024

Dealership Rating
Employee Rating

Overall, it seems to be improved over the way it was. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. More

by armarchioni
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

August 02, 2024

Dealership Rating
Employee Rating

The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. More

by r.n.fachet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
8
...

Dealership Inventory (228 Vehicles)

used 2022 Lexus RX 350 car, priced at $39,544
2022 Lexus RX 350
used
Nightfall Mica exterior
Automatic
All-wheel Drive
new 2026 Jeep Wrangler car, priced at $56,210
2026 Jeep Wrangler
new
Granite Crystal Metallic Clearcoat exterior
Manual
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $48,525
2026 Jeep Grand Cherokee
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Wrangler 4xe car, priced at $29,795
2023 Jeep Wrangler 4xe
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $55,405
2026 Jeep Wrangler
new
Granite Crystal Metallic Clearcoat exterior
Manual
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $60,310
2026 Jeep Grand Cherokee
new
diamond black crystal pearlcoat exterior
Automatic
Four-wheel Drive