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Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 8

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
154 Reviews
4.3

154 Reviews

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154 Reviews of Paul Bonilla

August 24, 2024

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Employee Rating

Everyone was prompt, polite and professional. I can always expect that at Salerno Duane. It’s always a great experience. More

by patrick.mcginn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 18, 2024

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Employee Rating

They were in time and as usual - it was Great and dependable service. Whoo hoo More

by usebrain.olc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate your feedback and you taking the time to leave us a 5 -star review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

August 18, 2024

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Employee Rating

Service staff is knowledgeable and wait time is normal for service departments. Been using them for almost 30 years. More

by iphirsch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5 -star review. We’re thrilled that you have had 30 years of positive experiences with us! We appreciate your business and look forward to working with you again in the future.

August 17, 2024

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Always a pleasant experience! The front desk and the receptionist are very helpful! Best regards More

by susannafoglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5 -star review Susanna!

August 17, 2024

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Employee Rating

I don't remember the name of the guy who helped me but it was on Monday, 8/12. More

by rickhankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your 5 -star review Rick!

August 16, 2024

Dealership Rating

Fabulous dealership. Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep More

by Gene M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock, Mike Salerno , Michael Salerno helped ensure the entire experience was superb.

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Congratulations on your newest Jeep! Thank you for taking the time to write about your experience and for leaving a 5 -star review. It is wonderful to hear that you have been a valued and loyal customer since 1988! We are delighted that Paul has always been able to provide you with an excellent experience. We appreciate your continued business and look forward to working with you again in the future.

August 13, 2024

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Employee Rating

Thank you Paul you and your service center do a fantastic job. Everything is always done right and to my liking. More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

August 12, 2024

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Everyone was very respectful and professional as well as efficient. I loved that they listened and accommodated my travel needs back home as well as back to facility. More

by ANIEVES3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Aug 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us your feedback and a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 09, 2024

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Employee Rating

I have tried to get 2 safety items repaired, one was a recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane More

by publicservice315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Aug 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact our Service Manager, Paul at 908-277-6700 ext 3110, directly so we can discuss your experience further.

August 07, 2024

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Employee Rating

Great job from all employees car was done and well taken care of thank you .. More

by luisr1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Aug 08, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving the 5-star review! We appreciate your business and look forward to working with you again in the future!

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