166 Reviews
Write a Review166 Reviews of Paul Bonilla
October 08, 2024
After waiting 3 days for a recall service which should taken 1 day. Then driving my car the next day and the flash guard fell off. Took it back to the dealer to inspect to have the tech lie to me by sayin taken 1 day. Then driving my car the next day and the flash guard fell off. Took it back to the dealer to inspect to have the tech lie to me by saying all the hardware was still in place and i will now have to pay to replace it. So I took it to an independent sevice station and was told most of the hardware was gone. More
Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick
October 02, 2024
Great experience, as usual. I recommend Salerno Duane for any Jeep repairs or service needs. I recommend Salerno Duane for any Jeep repairs or service needs. More
Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick
September 22, 2024
Overpromised and failed completely. No one returns service calls. Left 4 messages. Not a single call back. Got a message from service manager, called and was told he no longer works the No one returns service calls. Left 4 messages. Not a single call back. Got a message from service manager, called and was told he no longer works there. Trying to simply replace a radio that failed. We are 6 months in and still not done. Was promised as free, but now $500. I bough three cars from them. NEVER AGAIN, More
September 20, 2024
the service department was very cordial and professional and I waited for my car in a very timely manor. and I waited for my car in a very timely manor. More
Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick
September 05, 2024
like always , the personnel of customer service, always goes above and beyond for the customer goes above and beyond for the customer More
Other Employees Tagged: Matthew Fuchs, Bill Tegethoff
August 31, 2024
Five Stars for Jalen and the team at Salerno Jeep! Was worried I had an expensive repair and they were familiar with the issue and recommended contacting the manufacturer first. Sure enough the manu Was worried I had an expensive repair and they were familiar with the issue and recommended contacting the manufacturer first. Sure enough the manufacturer did offer to cover the repair. Not sure that would have happened elsewhere. Thanks Salerno! More
Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick
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