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Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 7

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4
166 Reviews
4.4

166 Reviews

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166 Reviews of Paul Bonilla

November 13, 2024

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Employee Rating

Labor rate is triple my local mechanic with no value added for the price difference. Parts price is double than I can purchase retail from another Jeep dealers online. Only going to the dealer due to th More

by carmenandrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Our apologies for any frustration or car troubles you are having, and that you feel we were not able to meet your expectations. Please feel free to give us a call and we would be happy to discuss any services to your vehicle with you. We hope to earn back your business in the future.

November 12, 2024

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Employee Rating

Very satisfied with my car love to use solerno for my car need I’ll the time More

by trimino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno, Cory Taylor, Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Henry Argueta, None

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 12, 2024

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Employee Rating

Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be More

by patricia_shorrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock

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Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. It is wonderful to hear that Jaylin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 07, 2024

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Employee Rating

Very efficient, dropped car off for a recall, received text when completed, staff very responsive courteous and professional More

by johnlcal73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time

November 06, 2024

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Employee Rating

Once the appointment was available repair was completed in a timely manner -- thank you to Jaylen for coordinating and being communicative More

by elanbitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaylen

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Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 02, 2024

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Employee Rating

Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. More

by calebrosier23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

Print
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you in the future.

October 30, 2024

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Employee Rating

Everybody at the dealership was wonderful. I really appreciate the ride home from the staff versus waiting at the dealership. More

by meganmeighan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

October 23, 2024

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Employee Rating

I found the service offering to be easy and also high quality. I walked away satisfied More

by mjgrossm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We appreciate your business and look forward to working with you again in the future.

October 17, 2024

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Employee Rating

Job was not performed correctly , given another appointment to have it fixed . Cannot give a review until job is correctly completed More

by trimino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

Print

October 14, 2024

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Employee Rating

Service was exceptional. They were very polite and took care of my recall promptly. 5 star service More

by kmcgahey0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

Print
Oct 14, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

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