Paul Brown | Page 11

Customer Service was outstanding! Fred was knowledgeable and friendly during the entire process of buying our new Acura RDX. He was patient as we test drove several vehicles. I would Fred was knowledgeable and friendly during the entire process of buying our new Acura RDX. He was patient as we test drove several vehicles. I would definitely recommend him. He had help from Paul who was also personable. I also enjoyed working with Eugene in Finance who was efficient in completing the paperwork. Looking forward to enjoying my car! More

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Great Customer Service! Fred Peralta and Paul Brown were quick, efficient and fun. It was Halloween Day and the entire staff at the dealership was having a blast with their y Fred Peralta and Paul Brown were quick, efficient and fun. It was Halloween Day and the entire staff at the dealership was having a blast with their yearly costume party. I recommend going on Halloween to buy a car. I will be back in the future and recommend the Acura car and this dealership to all my Northern Arizona peeps! Worth the drive! Linda W. More

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Excellent experience The entire process from start to finish was excellent, Aaron was very informative and made this process enjoyable, we would come back again in the fut The entire process from start to finish was excellent, Aaron was very informative and made this process enjoyable, we would come back again in the future More

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Best Experience I've always wanted an MDX, but wasn't sure if I should leave the Honda Pilot family since I've only driven Pilots the last decade, but I decided to ch I've always wanted an MDX, but wasn't sure if I should leave the Honda Pilot family since I've only driven Pilots the last decade, but I decided to check out Acura and was impressed the second I walked on the lot. Everyone was knowledgeable, kind and helpful. More

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A Pleasure To Work With I don't write reviews too often but for this one I felt I needed to. Buying a car has always been a stressful, miserable thing for me, dealing with I don't write reviews too often but for this one I felt I needed to. Buying a car has always been a stressful, miserable thing for me, dealing with pushy salesmen, playing the game of going back and forth to the sales manager and all the hidden costs etc, etc. I know you know what I'm talking about. I originally went to Acura of Peoria to test drive the TLX. After driving it I was sold. Alex was straight forward with me and didn't lead me on. Friendly, cooperative and knew that my time was valuable. He didn't play a game with me. The experience of car buying has just been changed by Alex and the good folks at Acura of Peoria. I would recommend Acura of Peoria to anyone looking for a new vehicle. Thank you Alex for making my experience a pleasant one. More

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Amazing Experience! Overall, I had a wonderful experience with Jessica Magruder and Paul Brown when I bought my TL. They both were so friendly and accommodating that I wa Overall, I had a wonderful experience with Jessica Magruder and Paul Brown when I bought my TL. They both were so friendly and accommodating that I was pleasantly surprised because I’ve never experienced this level of customer service at a car dealership before. I have already recommended both of them and the dealership to everyone who has seen and complimented my car. And I've saved their contact information for myself for future car purchases. When I first started looking for a car, my goal was to do everything through email so that I could just go in, sign, and drive away with the car. I was interested in a Certified Acura TL they had available. I started corresponding with Jessica and she was very helpful in providing some details about the car and an initial quote. She invited me to the dealership so that I could personally look at the car and assured me that it would be worth my time. As much as I was trying to avoid that, especially because it was a long drive to Peoria, I gave in and went to see them. Right as I arrived, I noticed they had already pulled the TL (washed and cleaned) up to the front. I did a quick test drive and then went back in to review the numbers. When it came to negotiating the price, both Paul and Jessica were transparent and straightforward from the start. They made sure that we agreed on a price that made sense and worked for me. They were also helpful in answering any questions I had about financing. Plus, they didn’t pressure me with any sale tactics (the first time in my life when buying a car). In the end, they kept their promise and made sure that my drive to see them was worth it. Needless to say, I was in and out of the dealership in 90 minutes, including the time it took to sign all the paperwork with the finance manager. I couldn’t have asked for a better experience and better car than what I got from Acura of Peoria. More

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Amazing! Went to see Freddy for a Manuel transmission car. He was able to find me a perfect fit! I love my car so much! I couldn't be happier! Go see Freddy an Went to see Freddy for a Manuel transmission car. He was able to find me a perfect fit! I love my car so much! I couldn't be happier! Go see Freddy and he will help you find what you're looking for. More

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Best car buying experience ever I have never dealt with such professional, friendly, courteous and sweet staff in my life. I have bought cars from dealerships many times over the yea I have never dealt with such professional, friendly, courteous and sweet staff in my life. I have bought cars from dealerships many times over the years and hands down, this was the best buying experience I ever had. From the client advisor Philip Watkins driving 40 minutes to pick me because I was unable to drive to the dealership, to the sales manager Paul Brown going out of his way to get to know me and say hello, to the honesty and care of the Ray Garcia in the finance department. They really listened to my needs and financial barricades and did an amazing job exceeding my expectations. I left driving with a smile and feeling really great about my experience. I highly recommend Acura of Peoria. You will experience the difference. More

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Absolutely no buyer's remorse If you want to buy a car from a dealership that does everything right, then Acura of Peoria is the place to go.Acura of Peoria did everything they cou If you want to buy a car from a dealership that does everything right, then Acura of Peoria is the place to go.Acura of Peoria did everything they could to get me the best deal they could, the people there were amazing and the vehicles were out of this world. Even though the vehicles looked out of this world, after the lot attendants got a hold of it, it looked out of this universe. There was not a single thing I could find wrong with the car, it was cleaned perfectly and it was shiny. I have been driving my beautiful car for a little bit now and I have never loved a car as much as I do this one. The Acura product gets amazing gas mileage, has a great design, lots of power, lots of control, and it makes every other brand look like garbage. Why buy a Lexus, when you can buy a car that is three times better and is cheaper. You just can't beat an Acura. I will never ever buy a different brand for the rest of my life, because Acura is the only brand I will ever want. Thank you Acura for being the best. More

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Positive Interaction!!! I come to dealership to collect information about new Acura TLX with idea about my financial plan. I end up leaving dealership with the brand new car I come to dealership to collect information about new Acura TLX with idea about my financial plan. I end up leaving dealership with the brand new car because they made the deal where I cannot say no!!! Excellent people and very friendly. Based on my experience, I would highly recommend buying a car from Acura of Peoria. More

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