I have been with Manly Honda since I started in the industry in 2004 after spending 2 decades in the Hospitality industry. I am currently the General Sales Manager at Manly Honda after working my way up through both Sales and Finance. Throughout my years at Manly I have earned multiple industry awards in both sales and customer service. When I am not at Manly I enjoy fishing, traveling to Europe, and watching Giants baseball and the Honda Racing teams..
Read more244 Reviews
Write a ReviewDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Honda Product
Lease Specialist
Vehicle valuation
Finance
244 Reviews of Paul Ciardiello
August 18, 2016
Nothing but the best of the best I have shop at manly honda since 2002. And i have not purchased another car at anly other place. Even though i moved to North Carolina, i still go bac I have shop at manly honda since 2002. And i have not purchased another car at anly other place. Even though i moved to North Carolina, i still go back to santa rosa to purchased a next car from this dealership. More
August 18, 2016
It does not get any better than this! I contacted this dealership, where we had been a regular service customer for previous Hondas we've owned, looking for a new vehicle in a hard-to-find I contacted this dealership, where we had been a regular service customer for previous Hondas we've owned, looking for a new vehicle in a hard-to-find color. Our sales associate, Martin Garcia, was not only industrious in his efforts to locate the vehicle, but totally faithful in providing updates each time anything new was known as to the anticipated delivery date. As we had an auto to sell, and being able to do so just two days before the new vehicle was to be delivered to the dealership, and then prepped for us to pick up, made this exchange totally seamless and successful. Paul Ciardello made the final pricing process just the way one would hope -- fair and friendly. And our move through the final paperwork and finance was a smooth process thanks to Tom Henchel's efficiency. All in all, having bought over a dozen cars throughout my life, this experience was, all around, the most pleasant of all. And the car we bought, just the one we wanted, is a fantastic marvel of engineering, great fun to drive, and beautiful to look at. Thank you, Manly Honda Team. Your great customer service was noted and appreciated! More
Other Employees Tagged: Tom Henschel , Martin Garcia, Chuck Hansen -- after his work day was done, drove us to the 'back lot' so we could see the vehicle on the evening it arrived, so we could verify it was the color we wanted.
August 11, 2016
Manley combines personal service with a big inventory I drove my salesperson Jesse Bower crazy for months before I actually leased a new 2016 CRV. Never phased him a bit. When the time came he got me a I drove my salesperson Jesse Bower crazy for months before I actually leased a new 2016 CRV. Never phased him a bit. When the time came he got me a great deal and got me rolling in no time. Great experience. More
Other Employees Tagged: Jesse Bower
August 10, 2016
AVOID MANLY I went to buy a car on a Thursday, which they said would be ready on Monday. They gave me a loaner, then demanded I return it due to their lack of pla I went to buy a car on a Thursday, which they said would be ready on Monday. They gave me a loaner, then demanded I return it due to their lack of planning. I stood up for myself and made them hold to their promise of monday, I had to talk to a sales manager Paul to complain who offered rubber mats to appease me yet also failed to communicate with finance.... Finance, loaners, sales , and service act like strangers and didn't communicate among themselves. PIss poor experience, only to my enemies would I recommend MANLY :o( More
Other Employees Tagged: Brian Chock, Dylan Robinson, Michael Tarvid
July 22, 2016
Honda Fit Lease Happy with lease process - in and out in under 2 hours. Tom was great to work with and made the process easy for my wife and I Happy with lease process - in and out in under 2 hours. Tom was great to work with and made the process easy for my wife and I More
Other Employees Tagged: Thomas Larson
July 18, 2016
great customer service I was greeted as soon as I walked up. Lauren was very attentive to my needs ,and was able to provide all the information i needed to get the car I wa I was greeted as soon as I walked up. Lauren was very attentive to my needs ,and was able to provide all the information i needed to get the car I wanted. I came back the next day. And left with the car I wanted. Lauren, the car saleswoman even came on her day off to make sure everything went right with the sale and that my needs were met. 5 stars for manly Honda of Santa rosa. More
Other Employees Tagged: Darin Jackson, Lauren Knowles
July 02, 2016
New 2016 Honda Fit Purchase Received an online quote several days before the purchase. I went in to test drive the Fit, and was very impressed. I traded in my 2011 Honda Civic. Received an online quote several days before the purchase. I went in to test drive the Fit, and was very impressed. I traded in my 2011 Honda Civic. Everything went very smoothly. I have been a customer with Manly Honda in the past, and will continue in the future. More
Other Employees Tagged: Dave Sambad, Tom Haidet , Chris Foy
June 13, 2016
Very good experience Very smooth transaction and easy to set up whole deal without wasting much time. Would do business with dealer again for my next purchase and future p Very smooth transaction and easy to set up whole deal without wasting much time. Would do business with dealer again for my next purchase and future purchases More
Other Employees Tagged: Tom Haidet, Tom Henschel , Jesse Bower
June 03, 2016
Fastest process buying a car ever! This was the best car buying experience I have ever had. I already knew what type of car I wanted and I had been on the search for a while. Cargurus This was the best car buying experience I have ever had. I already knew what type of car I wanted and I had been on the search for a while. Cargurus was the best app and that is how I got linked to your dealership. I talked to Max and he was on it! I filled out the application which was the quickest and easiest process on-line. Max called me back within minutes to tell me that they were working on my payment amount. I knew within the hour that I was pre-approved, my payment amount and interest rate. I came in the same evening and test drove the car, fell in love with it and was out the door within 2 hours. I had final approval of my loan within the week and the terms remained the same! Woohooo! You all are awesome!!! Thank you for having the car I have been waiting for years to buy and the smoothest sales experience and process ever. More
Other Employees Tagged: Kellen Max
June 03, 2016
VIP Treatment. I really want to recognize Manly Honda, Santa Rosa for their excellence in customer service and professionalism. Paul Ciardiello knows his customers, I really want to recognize Manly Honda, Santa Rosa for their excellence in customer service and professionalism. Paul Ciardiello knows his customers, and the Honda product. From him all the way back to Bill Petty, my service adviser, these guys really made me feel like family. I will be a life long customer due to this experience. More
Other Employees Tagged: Darin Jackson, Kellen Max, Bill Petty

