Paul Fix | Page 4

Eric Harrelson, Paul Fix Scott Sack were an amazing team to with with on our Jeep’s brake (plus some) issue. They explained everything with excellent detail and even showed pictures of the problem. We actua to with with on our Jeep’s brake (plus some) issue. They explained everything with excellent detail and even showed pictures of the problem. We actually take all our cars to Dean Team service! (Hyundai, Toyota, Infinity and Jeep.). They are reliable and very honest and we won’t go anywhere else. More

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Great experience in total. Even the mechanic in spoke to while parking was helpful. Paul was very friendly and helpful, even offering me a space where I could work remotely w Even the mechanic in spoke to while parking was helpful. Paul was very friendly and helpful, even offering me a space where I could work remotely while waiting. Quick service, too. Great experience overall. More

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This dealership never fails to provide excellent service! I came in for a low coolant level and a tire rotation. Even though their department was busy, Paul Fix personally verified my vehicle's health and I came in for a low coolant level and a tire rotation. Even though their department was busy, Paul Fix personally verified my vehicle's health and topped off my coolant. He was even able to squeeze me in for a quick tire rotation a few days later. I was extremely relieved because I was leaving for a major road trip with my car, and they made sure that I was ready to go. Scott Sack was also very polite when checking me out, and he made sure that my service was done swiftly and effectively. Though this dealership is far away from my house, I choose to come here because of the continued excellent service that is unparalleled to any other dealer I have visited. The employees at this dealership are the gold standard in both vehicle and customer service. More

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I bought a Volkswagen but the service feels like I purchased a Rolls Royce. Great customer service everytime! purchased a Rolls Royce. Great customer service everytime! More

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Dean team and it’s employees are always very friendly knowledgeable and efficient. We would never go anywhere else. knowledgeable and efficient. We would never go anywhere else. More

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Very friendly and clean dealership that gives a great area for me to work in while I wait for my car. Paul’s timing about how long it takes is always accurate and really easy to handle. area for me to work in while I wait for my car. Paul’s timing about how long it takes is always accurate and really easy to handle. More

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Great service. Fast, friendly and clear descriptions of the work to be performed. Work was completed as promised and I was on my way with no hassle. Fast, friendly and clear descriptions of the work to be performed. Work was completed as promised and I was on my way with no hassle. More

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Paul and the Dean “dream” Team VW techs have really helped me lately. My Atlas has had a few quirks lately - requiring multiple, unrelated services. Paul is always quick to respond, and has been able helped me lately. My Atlas has had a few quirks lately - requiring multiple, unrelated services. Paul is always quick to respond, and has been able to put me in a loaner to keep me moving! As a business owner and mom of 4, being without a car is not an option my schedule will allow. I’m grateful for his continued help when I need regular service or repairs. More

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Paul Absolutely crushed it for us. Tried working with two other STL VW dealerships on a recall and major maintenance issue under warranty and got terrible service. Paul and the Dean te Tried working with two other STL VW dealerships on a recall and major maintenance issue under warranty and got terrible service. Paul and the Dean team welcomed us with great service, a loaner, clear and timely communication. They have won over all our maintenance and future VW business. Thanks! More

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The service representative Paul Fix is great. He’s my go to person when it comes to my 2013 Jetta TDI. He’s my go to person when it comes to my 2013 Jetta TDI. More

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