Paul Kolleck
Paul Kolleck at The BMW Store

Paul Kolleck | Page 30

Sr. BMW Client Advisor

The BMW Store

6131 Stewart Road
Cincinnati, OH 45227

5.0
593 Reviews

Paul comes to The BMW Store with years of experience in automotive sales - selling his first BMW before turning 21! He is one of the most decorated salesmen in the area. Paul has been awarded Profiles in Achievement every year since 2000, four Professional Councils and BMW's highest award, Grand Travel. Paul lives in Mason and enjoys biking and spending time with his twin girls. Paul was a student athlete playing football at both University of Dayton and Miami University. Paul still cheers for the Flyers and the RedHawks. Paul has been with The BMW Store for over 8 years.

5.0

593 Reviews

Write a Review

Dealership Experience

16 yrs, 3 mos

Industry Experience

30 yrs

593 Reviews of Paul Kolleck

September 07, 2021

Dealership Rating
Employee Rating

Very professional and straightforward process. This is 3rd BMW purchased from the BMW store. This vehicle is unique and was manufactured and delivered as promised despite the global supply chain noise / More

by Brian
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward

August 25, 2021

Dealership Rating
Employee Rating

The BMW Store provided a great experience purchasing our first BMW….very pleased. No pressure at all, only a desire to help us get what we wanted. If you are in the market for a BMW, give Paul Kolleck a cal More

by BMW fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward, Eric Fender

August 24, 2021

Dealership Rating
Employee Rating

Terrific service and support from Paul and Susan.This is Terrific service and support from Paul and Susan. This is our first BMW and they walked us through every step. And we LOVE the car!! More

by lisa.fiessinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward

August 23, 2021

Dealership Rating
Employee Rating

Paul Kolleck a top notch sales rep that I recommended More

by reynolds6608
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward

August 20, 2021

Dealership Rating
Employee Rating

Susan and Paul were fantastic and made or sing my car a great experience More

by Kroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward

August 14, 2021

Dealership Rating
Employee Rating

Been a repeat customer for 13 years. Great people to work with No pressure ssles More

by Grimm.denny23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 12, 2021

Dealership Rating
Employee Rating

Paul was exceptional to work with regarding the selection and delivery of our new car. Very engaging, professional and efficient. Well done and thank you! More

by myritapcraig
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 02, 2021

Dealership Rating
Employee Rating

I have been very pleased with this dealership, in all aspects specifically sales and service. I have had the opportunity to work with Paul Kolleck with the purchase of 2 vehicles, and he’s done a wonder More

by Lesliekari81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward

July 31, 2021

Dealership Rating
Employee Rating

Absolutely horrible internet salesman. Asked if I had contacted other dealerships in my area. Then asked what numbers? I think I have the right to shop around for best deals. His questions were none More

by Lindaway28
Customer Service
Friendliness
Recommend Dealer
No
Aug 10, 2021

The BMW Store responded

Hi Linda, How are you? I am very sorry to hear about your experience with The BMW Store and Paul Kolleck – which is very unusual. Paul has sold BMW’s for over 25 years - He is one of the Top BMW Salesman in the U.S. and one of the highest rated in Ohio and has an extremely loyal following. The BMW Store is rated the #1 BMW Dealer in Ohio on DealerRater. We are very low on inventory (only 4 new unsold cars in stock) and won’t have any 2021 X1’s until October (which is the last month of production for the 21’s) As a Client Advisor and consultant Paul was asking for numbers to let you know whether you were getting a good deal – we were not trying to beat anyone’s price. It it a very difficult time for all of us right now with the current inventory shortage. We are encouraging out of town clients to purchase from their local BMW Dealers where they should be able to get the best deal and even better service for their new car. If you have any questions please call me a 513-271-8700. Again – I apologize and fully understand your perception but I really hope that you will reconsider your 1 star DealerRater review of The BMW Store and remove it from this site. Sincerely, Ric Ric Koresky New Car Sales Manager

July 30, 2021

Dealership Rating
Employee Rating

Very positive and professional from the start. Paul was patient and market realistic and we worked thru two models before researching a third. We then discussed what I needed and built the car which arrive More

by Hbhconst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Ward, Eric Fender

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