Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 17

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

October 06, 2022

Dealership Rating
Employee Rating

They provide excellent customer service and quality work. I know they are committed to my satisfaction. More

by billjohnson9183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2022

Dealership Rating
Employee Rating

They Go above and beyond in their service center. Good reliable place to take vehicle More

by PWAHONEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2022

Dealership Rating
Employee Rating

Personnel are courtious, knowledgeable and helpfull answering questions. Service was performed as schedulded and completed in a reasonable time. More

by igor6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Luther Family Buick GMC responded

Thank you for leaving this remarkable feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2022

Dealership Rating
Employee Rating

Service representative kept me informed as to the status of repairs. Have no reason to be dissatisfied with the service More

by misc0164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2022

Dealership Rating
Employee Rating

Had me in and out in under 30 min for a recall on an airbag. It was great! More

by Wbruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2022

Dealership Rating
Employee Rating

Buick dealer should have at least Google the problem. I found it myself and had another shop fix it. More

by Speate0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 30, 2022

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2022

Dealership Rating
Employee Rating

GMC replaced two sensors for zero charges even though my 100,000mile warranty was up! More

by YukonXLOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2022

Dealership Rating
Employee Rating

Staff knowledgeable and understanding worked quickly on resolving my issues with my vehicle. Took the time to explain the work that was performed on my vehicle great customer satisfaction More

by Jackie allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Joe Emmerich , Sean

Sep 27, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 24, 2022

Dealership Rating
Employee Rating

The Service Center repaired a poor engine performance function related to mass flow rate. When testing the Equinox LT engine under a variety of speeds and loads, the injectors had no leaks, the throttle More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2022

Dealership Rating
Employee Rating

I had my 15,000 miles maintenance inspection done. They changed the oil & filter, rotated the tires, and checked and inspected many other components. I had made an appointment and waited for my vehi More

by GBAKKE0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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