Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 16

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

October 17, 2022

Dealership Rating
Employee Rating

Overall really great staff in the service department! I’ve always been satisfied with the work completed. More

by Yukon XL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 16, 2022

Dealership Rating
Employee Rating

Luther Family Buick GMC has the best service department I have ever worked with. Paul and the rest of the team are extremely knowledgeable and courteous. I won’t take my vehicles anywhere else. More

by JASON_RUUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 16, 2022

Dealership Rating
Employee Rating

Easy to get along with in service department and good communication to help solve issues that I had More

by hunt264
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler , Mark Carlson, Jerry Grosz, Sales manager can’t remember name

Oct 18, 2022

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 15, 2022

Dealership Rating
Employee Rating

The Service Center replaced the rear brake backing plates to repair the brake systems ability to modulate, control, and force the four-wheel brakes to activate and stop the Equinox LT's momentum in traffic. More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Luther Family Buick GMC responded

Thank you so much for your excellent input! I am very proud of our service technicians and I hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 15, 2022

Dealership Rating
Employee Rating

I had a thermostat that was sticking. I got to the dealership at a about 11. and they got me in right away and were done with the with the job before closing. I was very pleased with the More

by donhedlund
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 18, 2022

Luther Family Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 15, 2022

Dealership Rating
Employee Rating

Good communication, good work,on time, clean environment friendly staff,and quality work thank you More

by monty4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Oct 18, 2022

Luther Family Buick GMC responded

Thank you so much for your excellent input! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 13, 2022

Dealership Rating
Employee Rating

Cost to repair our vehicle was very reasonable. Great customer service. The service team listened our concern/issues about the vehicle and ensured we were satisfied with the service. Thank you! More

by Horace Fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Oct 14, 2022

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 13, 2022

Dealership Rating
Employee Rating

I feel like every time I take my vehicle in I have to take it back to get it “fixed” agin. I once had them tell me a noise my car was making was “normal” for a vehicle that had over 60 thousand miles. (I More

by ronda.lah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robb Reierson

Oct 14, 2022

Luther Family Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 09, 2022

Dealership Rating
Employee Rating

Great service friendly people all around terrific experience. Would use them for service again. Thanks More

by Drbietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Drbietz responded

Great service

October 06, 2022

Dealership Rating
Employee Rating

Helpful and friendly staff. Was a pleasure being helped in a timely manner. Keep up the good work. More

by sfradet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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