Paul McDonald | Page 16
Assistant Service Manager
Luther Family Buick GMC
3302 36th St S
Fargo, ND 58104
827 Reviews
Write a Review827 Reviews of Paul McDonald
October 17, 2022
Overall really great staff in the service department! I’ve always been satisfied with the work completed. I’ve always been satisfied with the work completed. More
Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren
October 16, 2022
Luther Family Buick GMC has the best service department I have ever worked with. Paul and the rest of the team are extremely knowledgeable and courteous. I won’t take my vehicles anywhere else. have ever worked with. Paul and the rest of the team are extremely knowledgeable and courteous. I won’t take my vehicles anywhere else. More
October 16, 2022
Easy to get along with in service department and good communication to help solve issues that I had communication to help solve issues that I had More
Other Employees Tagged: Anita Hetler , Mark Carlson, Jerry Grosz, Sales manager can’t remember name
October 15, 2022
The Service Center replaced the rear brake backing plates to repair the brake systems ability to modulate, control, and force the four-wheel brakes to activate and stop the Equinox LT's momentum in traffic. to repair the brake systems ability to modulate, control, and force the four-wheel brakes to activate and stop the Equinox LT's momentum in traffic. The rear brake cylinders, brake line, and fasteners were rusty and leaking. Thank you for repairing the brake system, rear brake hydraulics, and controls. The repairs are complete to manufacturer specifications and service. Satisfactory performance by your employees in the dealership. Sincerely, Michael Hamner More
October 15, 2022
I had a thermostat that was sticking. I got to the dealership at a about 11. and they got me in right away and were done with the with the job before closing. I was very pleased with the I got to the dealership at a about 11. and they got me in right away and were done with the with the job before closing. I was very pleased with the service and the Friendly staff. More
October 15, 2022
Good communication, good work,on time, clean environment friendly staff,and quality work thank you friendly staff,and quality work thank you More
Other Employees Tagged: Robb Reierson
October 13, 2022
Cost to repair our vehicle was very reasonable. Great customer service. The service team listened our concern/issues about the vehicle and ensured we were satisfied with the service. Thank you! Great customer service. The service team listened our concern/issues about the vehicle and ensured we were satisfied with the service. Thank you! More
Other Employees Tagged: Kevin Lindgren
October 13, 2022
I feel like every time I take my vehicle in I have to take it back to get it “fixed” agin. I once had them tell me a noise my car was making was “normal” for a vehicle that had over 60 thousand miles. (I take it back to get it “fixed” agin. I once had them tell me a noise my car was making was “normal” for a vehicle that had over 60 thousand miles. (I kept telling them it was not and had to be a issue with my back brakes). Then 6 months later I had my brakes completely redone. And the noise stopped. I have also had many issue with them not rotating my tires correctly. This has lead to my tires cupping and me having to replace my tires before I should have had to. I used to love taking my vehicle here and now I think after all the issues we have had over the last year with this shop I think it’s time to find a new shop. More
Other Employees Tagged: Robb Reierson
October 09, 2022
Great service friendly people all around terrific experience. Would use them for service again. Thanks experience. Would use them for service again. Thanks More
Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich

