Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 76

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

November 29, 2018

Dealership Rating
Employee Rating

Worked us in We needed an oil change on my wife’s car but didn’t have an appointment. Paul told us to bring it by anyway and they’d work it in. Not only did they More

by EBEAR2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

Luther Family Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Paul provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 23, 2018

Dealership Rating
Employee Rating

Above and Beyond I am so pleased with the exceptional service I received from Luther GMC in Fargo. I was losing tire pressure on a tire, so I called Paul M. Since I wa More

by PETEMATHISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2018

Luther Family Buick GMC responded

It’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 22, 2018

Dealership Rating
Employee Rating

Wheel replacement Paul and the service manager Tim went above and beyond getting taken care of just a couple months out of warranty very pleased with their service! More

by Jesseprice2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens , Lin Pratschner

Nov 23, 2018

Luther Family Buick GMC responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 16, 2018

Dealership Rating
Employee Rating

Great peoole Friendly people to work with. Professional attitudes, everyone goes the extra mile to keep customers coming back with smiles. I will buy many more veh More

by LMAATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Jones, Mike Sundvor, Tony Emmerich, Tim Ebens, Kevin Lindgren, Jody Jackson , Nevin Beauchamp, Todd Brown, Troy Weist

Nov 18, 2018

Luther Family Buick GMC responded

At Luther Family Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for your great review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 09, 2018

Dealership Rating
Employee Rating

Great service Luther has never failed to give us great service they squeezed Us in for the service and they were able to do it very quickly More

by ronriaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Luther Family Buick GMC responded

Thank for the positive feedback. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and we do appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2018

Dealership Rating
Employee Rating

These guys are great & price is fair! Gone to them for years & am always very pleased. Bought my car new, off the lot & it has 274,000 miles now & still running fine due to Luther's servic More

by SHEREES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Luther Family Buick GMC responded

At Luther Family Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am glad to hear you were pleased with your recent visit. Thank you for your great review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 07, 2018

Dealership Rating
Employee Rating

Fast, courteous, and friendly. Brought my vehicle in an hour and a half early. They were able to determine the problem and fix it before my appointment was even scheduled to start. More

by cathy.heiraas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2018

Luther Family Buick GMC responded

Thank you for leaving us this great review, Cathy! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 31, 2018

Dealership Rating
Employee Rating

Outstanding I was referred due to a warranty issue. The staff were wonderful to work with! I would recommend Luther to my friends and family! I was very please More

by MCANDERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2018

Dealership Rating
Employee Rating

Service Excellent Would Recommend They treated me very well. Got my pickup up and running. Gave me a vehicle to drive while they were fixing it. Couldn't have asked for more. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Ellefson

October 24, 2018

Dealership Rating
Employee Rating

Great job I was able to drop my vehicle off early and they had it done right away. Prompt and professional service. They answered some questions and resolved a More

by Jonny9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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