Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 78

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

September 29, 2018

Dealership Rating
Employee Rating

Great service Excellent service. Work was done quickly and efficiently. I was very happy with the results and will come back again for any service work that I will More

by 1427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2018

Luther Family Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2018

Dealership Rating
Employee Rating

Dealership overall Best customer service I have ever had. I have bought my last 3 vehicles from them and get my vehicle serviced there. From salesmen to technicians- More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich , Randy Johnk

Sep 28, 2018

Luther Family Buick GMC responded

Hello and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2018

Dealership Rating
Employee Rating

They make great recommendations and follow through with all The reason I gave this rating is because Paul and everyone else I work with there does very well by me! When Paul makes a service suggestion I have le More

by KARL.KOSTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Heili, Brent Blatchford

Sep 28, 2018

Luther Family Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2018

Dealership Rating
Employee Rating

Horrible After checking in my vehicle it took 1 hour and 20 minutes waiting for the shuttle to the time I got dropped off for work making me 45 minutes late fo More

by 1hour20minutes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 26, 2018

Luther Family Buick GMC responded

Thank you for your feedback. Here at Luther Family Buick GMC, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 20, 2018

Dealership Rating
Employee Rating

Friendly, competent, and timely.your Your staff Is knowledgeable and helpful. The work they do on my car is consistently well done. And pie on Wednesdays is great. Luther has earned my More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2018

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 14, 2018

Dealership Rating
Employee Rating

maintenance because they do a very good job and are friendly.they explain every detail about what they are going to do before they do the job. More

by BKING46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2018

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2018

Dealership Rating
Employee Rating

New gmc acadia Professional sales and finance team.. Service introduction could have Ben done more professional but OK.. Pricing was competitive and sales team was More

by Rdhjlh
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Karen Ust-Grothmann

Sep 13, 2018

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your recommendation and congratulations on your new Acadia! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 10, 2018

Dealership Rating
Employee Rating

Oil and Filter change I was in and out in a reasonable time. Made an appointment in advance — which worked great! The customer lounge area was very clean and well maintai More

by GBAKKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2018

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 07, 2018

Dealership Rating
Employee Rating

Excellent service My brakes were acting up and I was able to get serviced quickly. I took a courtesy ride to work while my car was fixed. Then got another ride back to More

by AMY022880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2018

Luther Family Buick GMC responded

Amy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 31, 2018

Dealership Rating
Employee Rating

Very smooth and quick fix. Also sold me a great $20,000 SUV I was very impressed. Karen was great and knowledgeable. Mark worked above and beyond to help me out with the financing options to fit my budget. More

by jacobmau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Karen Ust-Grothmann

Sep 05, 2018

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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