Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 8

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

March 25, 2023

Dealership Rating
Employee Rating

Every time I’m there things go OK they always come up front with stuff, so it always play some easy and fast . More

by Sarahnarloch93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Luther Representative, Patrick b . ,Andrew..

Mar 27, 2023

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 20, 2023

Dealership Rating
Employee Rating

Walked into parts department he found my parts and took me out to service area explained what I needed More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Blatchford

Mar 22, 2023

Luther Family Buick GMC responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with our staff. I pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 20, 2023

Dealership Rating
Employee Rating

Was able to get information from the service department as to what had happened with the truck and the time frame on how it was going to be fixed. More

by Todd Tenvoorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

Luther Family Buick GMC responded

Todd, I appreciate your amazing review and I am glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact me or stop by for a visit again if you need any further assistance. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 19, 2023

Dealership Rating
Employee Rating

Rob is a great, friendly guy! I was definitely glad to do business with him! More

by bw1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 16, 2023

Dealership Rating
Employee Rating

Paul in Service was very helpful! My vehicle lost brakes and Paul got my vehicle in quickly and made sure they figured out the problem before my vehicle was returned. Thank you Paul! More

by robert_taylor26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nevin Beauchamp, Thane Solberg

Mar 17, 2023

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 06, 2023

Dealership Rating
Employee Rating

Outstanding, they go out of their way to help in anyway. Treat you like you’re someone. Thank to all involved. More

by GORDY_1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Jones, Kevin Lindgren , Mark Carlson, Rod Tyson

Mar 09, 2023

Luther Family Buick GMC responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 02, 2023

Dealership Rating
Employee Rating

The sales people are friendly, and feary noleageble about your products, and the service dept is also very good and friendly, would recommend them to anyone. More

by Mnfireball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Mar 07, 2023

Luther Family Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 02, 2023

Dealership Rating
Employee Rating

Service work has been good. The only problem I have is twice now you have asked me if I want vehicle washed and it hasn't been.I realize this is above and beyond the work you do More

by Jim and Marcie
Recommend Dealer
Yes
Mar 07, 2023

Luther Family Buick GMC responded

Jim and Marcie, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 02, 2023

Dealership Rating
Employee Rating

The service department handled my 2023 GMC on a Saturday morning without any appointment, very speedy and got the problem fixed More

by Jbfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2023

Luther Family Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 01, 2023

Dealership Rating
Employee Rating

They worked to fit my pickup in for a repair on a walk-in basis! Very pleased! More

by kimswenson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2023

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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