Paul Scaglione | Page 12

I really enjoy going to this dealerships for service. The staff is always friendly and considerate. The staff is always friendly and considerate. More

by tomsuta Verified Customer Verified Customer

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A+ from start to finish. Had to have my car towed to Ferman on a Sunday w dead battery. Had new battery installed and my car back on Monday 3:00 pm Had to have my car towed to Ferman on a Sunday w dead battery. Had new battery installed and my car back on Monday 3:00 pm More

by P.MEBS Verified Customer Verified Customer

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Very friendly and helpful staff. Everything was explained well and they truly love the MINI brand. Everything was explained well and they truly love the MINI brand. More

by ohiotina Verified Customer Verified Customer

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They are excellent in customer service in all departments. Knowledgeable, professional ànd focused on the customer! departments. Knowledgeable, professional ànd focused on the customer! More

by smpwatters Verified Customer Verified Customer

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Matthew was efficient, knowledgeable, and helpful. The service was prompt with the added value of a wash and vacuum of the vehicle The service was prompt with the added value of a wash and vacuum of the vehicle More

by thom0953 Verified Customer Verified Customer

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This is the second car we've purchased at this dealership with Sara and our experience was just as good as the first one. Very organized, smooth, and easy process. Sara is exceptionally knowledgeable and fri with Sara and our experience was just as good as the first one. Very organized, smooth, and easy process. Sara is exceptionally knowledgeable and friendly. She's definitely selling a product she believes in. More

by tina.neri Verified Customer Verified Customer

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Everyone is extremely friendly and helpful. We come from a long distance for service and they are very considerate of our time. We come from a long distance for service and they are very considerate of our time. More

by tomsuta Verified Customer Verified Customer

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Always great customer service. Matthew and Courtney are so pleasant and helpful! I appreciate the video of the mechanical assessment. Matthew and Courtney are so pleasant and helpful! I appreciate the video of the mechanical assessment. More

by kathleenquance Verified Customer Verified Customer

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My check engine light came on so I just stopped in the Mini store and asked if it could be checked out. They got it right in, diagnosed and fixed while I waited. Turned out that it was covered under som Mini store and asked if it could be checked out. They got it right in, diagnosed and fixed while I waited. Turned out that it was covered under some kind of recall, so it didn't cost me anything. I am very happy! Matthew clearly enjoys providing great customer service. More

by gdoherty777 Verified Customer Verified Customer

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Ferman Mini was very accommodating and serviced my Mini quickly. While waiting I took advantage of their complimentary WIFI, private office, and coffee & snacks. Matthew was polite and communicated very we quickly. While waiting I took advantage of their complimentary WIFI, private office, and coffee & snacks. Matthew was polite and communicated very well. I would recommend Ferman Mini to anyone needing a vehicle or service. More

by alfonso348 Verified Customer Verified Customer

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