Paul Scaglione | Page 13

Matt was absolutely amazing! He took charge of the many facets of interacting with USAA and their adjustor as well As keeping me updated! He is a valuable asset to your servi He took charge of the many facets of interacting with USAA and their adjustor as well As keeping me updated! He is a valuable asset to your service team and is the epitome of a professional! More

by wrigleyfield52 Verified Customer Verified Customer

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Always appreciate the video of recommended services, inspection report with pricing and excellent customer service provided by Matthew! inspection report with pricing and excellent customer service provided by Matthew! More

by Minitee Verified Customer Verified Customer

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Being proactive, Ferman MINI team members advise of upcoming appointments & adjust the 'new' car care appointment based upon actual mileage. An update to my 2022 Clubman's computer took longer tha upcoming appointments & adjust the 'new' car care appointment based upon actual mileage. An update to my 2022 Clubman's computer took longer than expected. I was promptly notified, offered a car for use, and other amenities. Updates were completed within the hour. Greatly appreciated. I love my MINI! Marie Dufault More

by mldufault074 Verified Customer Verified Customer

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Excellent service provided. It's always fun going there and you always work with excellent quality and speed. It's always fun going there and you always work with excellent quality and speed. More

by joaquinito_lopez Verified Customer Verified Customer

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We drive out of our way to go to this dealership. The service is always excellent The service is always excellent More

by kirleigh Verified Customer Verified Customer

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Matthew was helpful and kept me informed for the work that needed to be done. The service department fixed the problem, so I was happy with the service. that needed to be done. The service department fixed the problem, so I was happy with the service. More

by frankflwc Verified Customer Verified Customer

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Awesome experience with a top- notch, cooperative, and helpful service staff. Mathew made the experience exceptional. He should receive kudos for his efforts! helpful service staff. Mathew made the experience exceptional. He should receive kudos for his efforts! More

by djr627 Verified Customer Verified Customer

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I have had the pleasure of knowing and working with this team of EXCELLENT folks at Ferman MINI of Tampa Bay for over 2 years now , I have two MINIS and the work is always beyond EXCEPTIONAL ! I have and co team of EXCELLENT folks at Ferman MINI of Tampa Bay for over 2 years now , I have two MINIS and the work is always beyond EXCEPTIONAL ! I have and continue to always recommend them to everyone , see for yourself , why class is first plus the investment you make in this time . Thank you , Cordially, Agent Miles, Sarasota Florida USA . More

by LIAM AIR Verified Customer Verified Customer

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What an OUTSTANDING experience I had purchasing my last Mini from Ferman Mini. I am blessed to have a new Mini Countryman and to have been able to purchase it from Ferman Mini. I had my prior Mini Cooper H Mini from Ferman Mini. I am blessed to have a new Mini Countryman and to have been able to purchase it from Ferman Mini. I had my prior Mini Cooper Hardtop serviced exclusively with this dealership and always received EXCELLENT service. When it came time to trade-in, my husband & I decided this was the only place to go. We had the pleasure to work with both Dallas & Tony, and they were exceptional! Matthew in the Service Department is where I will take my car when maintenance is needed. GREAT group of people to work with! More

by kim_mello Verified Customer Verified Customer

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Great customer service and answered my questions to my satisfaction. delivered repairs when to my satisfaction. satisfaction. delivered repairs when to my satisfaction. More

by jpatri0 Verified Customer Verified Customer

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