Paul Scaglione | Page 23

Great service department! They were very quick to get things done in a timely manner. I highly recommend using the service department at Fermin Mini. things done in a timely manner. I highly recommend using the service department at Fermin Mini. More

by katherine.kobel Verified Customer Verified Customer

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Went to change a window seal it took 15 minutes to check and order parts and they gave me an appointment for 3 days later. I brought it in and less than an hour it took for the repair very happy with the s and order parts and they gave me an appointment for 3 days later. I brought it in and less than an hour it took for the repair very happy with the service More

by carvanrose Verified Customer Verified Customer

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Excellent customer service, excellent timeliness of service from drop off to completion, excellent job done, excellent cleanliness of service department and following of COVID precautions. Thank you fo service from drop off to completion, excellent job done, excellent cleanliness of service department and following of COVID precautions. Thank you for your dedication to car servicing and customer safety. More

by mab0296 Verified Customer Verified Customer

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Ferman Mini Cooper is Amazing in every Department...My last service was manage 99% by Matthew. Comunication was under control...magnificent...the results....Perfectly fabulous! Thank to you my Mini Coo last service was manage 99% by Matthew. Comunication was under control...magnificent...the results....Perfectly fabulous! Thank to you my Mini Cooper looks, feel and works like New! Thanks again!! More

by zorycox Verified Customer Verified Customer

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I literally rolled in 10 minutes before they closed and I was in a loner car and on my way just a few moments after arriving without feeling that I was an inconvenience. I was able to get to a very important was in a loner car and on my way just a few moments after arriving without feeling that I was an inconvenience. I was able to get to a very important doctor appointment that evening. Without David and Paul's help I would have missed my appointment More

by bamarulz Verified Customer Verified Customer

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Always a great service attitude to the customers and nothing is too much trouble. This is the third Mini we have purchased from this dealership and we go back based upon best price and attentive staff. nothing is too much trouble. This is the third Mini we have purchased from this dealership and we go back based upon best price and attentive staff. More

by norton102.pn Verified Customer Verified Customer

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Fast and quick. Very friendly and helpful. Came in for first service and after the car was ready I decided to have window tint put on. This was at 1:00 pm. The team accommodated my request without blink first service and after the car was ready I decided to have window tint put on. This was at 1:00 pm. The team accommodated my request without blinking an eye and the car was ready by 5:30. Excellent service. More

by warnerwintin Verified Customer Verified Customer

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Mathew in service department was very polite and knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client More

by nizami66 Verified Customer Verified Customer

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Love the convenience of the pick-up for service. They even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement after the one in the mail got damaged. Super easy to deal with them. More

by tinkerbell76 Verified Customer Verified Customer

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As always they had excellent service and explained my options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leav options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leave me a loaner. I’m More

by kpbossert12 Verified Customer Verified Customer

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