Paul Shorrock
Paul Shorrock at Salerno Duane Chrysler Jeep

Paul Shorrock | Page 2

Sales

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.9
151 Reviews

Dealership Experience

17 yrs, 6 mos

Industry Experience

32 yrs, 7 mos

Languages Spoken

English English

4.9

151 Reviews

Write a Review

151 Reviews of Paul Shorrock

February 21, 2025

Dealership Rating
Employee Rating

Everything was smooth and easy. They were very helpful. Great experience. I Highly recommend them More

by teachncoach
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was smooth and enjoyable. It’s great to know that our team was able to help you, and we truly appreciate your recommendation. We look forward to serving you again in the future!

February 19, 2025

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I have been working with Salerno Duane for decades. They are always reliable. My salesman Paul was knowledgeable. More

by FRANKSPARROW
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Feb 21, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for your review! Love to hear that kind of positive feedback!

January 03, 2025

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Salerno Duane was great - they made the whole process very smooth and quick! Would definitely recommend More

by mollymaher54
Recommend Dealer
Yes
Feb 10, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the glowing review, Molly! It’s always a pleasure to hear that our customers are satisfied. Don’t hesitate to reach out if you need anything else or are considering a future purchase. We look forward to helping you again soon!

December 01, 2024

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2 hours later I asked what's the story w/ the car ? Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think t More

by jalfano
Service Price Transparency
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Recommend Dealer
No
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

We’re sorry to hear of your less-than-satisfactory experience with our dealership and hope you will accept our sincerest apologies. Being known for our great customer service and product, so we would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience

November 12, 2024

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Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be More

by patricia_shorrock
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Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. It is wonderful to hear that Jaylin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 07, 2024

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Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust More

by deb
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Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review Deb. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 29, 2024

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Extremely helpful and thorough to our goals. Found the right car and we're ready to meet our needs. More

by patrickgailliot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We hope you enjoy your new vehicle!

October 24, 2024

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Excellent service quick response and resolutions Customer service team is very responsive and friendly too More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor, Matthew Fuchs

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your feedback and 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 23, 2024

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Had a great experience working with Paul on my recent car purchase. From showing me the vehicle to delivering it, he was honest, straightforward, and made the whole process smooth. Big shoutout to Cory as we More

by LIZ_ANN_Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your recommendation and 5-star review Liz! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. Enjoy your new car!

October 18, 2024

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Employee Rating

Great service. Would be better if Stelantis Corp. had inventory of spare parts available to the dealerships, Not 45 wait time! Has nothing to do with the deale More

by Gene M.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor , Michael Salerno - 5 Stars!

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and 5-star review Gene. We apologize for any inconvenience or frustration you may have experienced. We appreciate your business and look forward to working with you again in the future.

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