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Paul Tokatlyan
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Paul Tokatlyan | Page 62
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,096 Reviews
Dealership Experience
22 yrs, 1 mo
Languages Spoken
Armenian
English
1,096 Reviews
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1096 Reviews of Paul Tokatlyan
June 17, 2020
Excellent customer service. I would never want any other dealership to service my car than them. Service staff in the office esp.Paul are flexible and super accommodating with my budget and in customer deal dealership to service my car than them. Service staff in the office esp.Paul are flexible and super accommodating with my budget and in customer dealings! They deliver service with care and genuineness. Thank you so much! More
by Ronalyn
Verified CustomerOther Employees Tagged: Armen Yagubyan
Helpful 
June 17, 2020
Great service and friendly atmosphere. Went out of way to accommodate my needs. The service manager was most helpful in securing me a way to pay for the services. accommodate my needs. The service manager was most helpful in securing me a way to pay for the services. More
by FRANKIELAIN68
June 17, 2020
BEST SERVICE EVER! KNOWLEDGEABLE STAFF AND FAIR PRICES! I am a customer for life now after the excellent service provided by Paul Tokatlyan. He took the time and explained things throughout. Highly recommend am a customer for life now after the excellent service provided by Paul Tokatlyan. He took the time and explained things throughout. Highly recommend this service department! More
by ERIK21ERIK
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 16, 2020
Liked the service, They did a full inspection and found a few problem with the car that I wasn’t aware. Paul was very clear with the things my car needed and prices. few problem with the car that I wasn’t aware. Paul was very clear with the things my car needed and prices. More
by abecastle1
June 15, 2020
Service Department just kept my 2003 Montero running great for over 10 years. Great service, they know my car really well, and im well informed for every services to be done. great for over 10 years. Great service, they know my car really well, and im well informed for every services to be done. More
by alexb
Other Employees Tagged: Armen Yagubyan
June 13, 2020
Dude was great at his job and consistently had my back. I live in Koreatown, Los Angeles, but I think it is worth it to drive all the way to Duarte to get this superior service. 👍 live in Koreatown, Los Angeles, but I think it is worth it to drive all the way to Duarte to get this superior service. 👍 More
by Patrick G
Other Employees Tagged: Armen Yagubyan
June 13, 2020
I had excellent service at Universal Mitsubishi. Paul is thorough and engaging and his mechanics always do a great job. I’ve had my vehicle serviced several times and each time the service was completed in thorough and engaging and his mechanics always do a great job. I’ve had my vehicle serviced several times and each time the service was completed in the time and cost promised me. Thank you! More
by Carlos
June 12, 2020
Paul and Armen from the Service department have outstanding customer service and very accommodating. I did not have to wait long before Paul gave me an update of the needed repairs on my vehicle. outstanding customer service and very accommodating. I did not have to wait long before Paul gave me an update of the needed repairs on my vehicle. More
by ELSAMORENO3@GMAIL.COM
Other Employees Tagged: Armen Yagubyan
June 11, 2020
Great service. Paul takes the time to explain what is needed and what is urgent, as well as recommending the right service for different vehicles. I would recommend universal to anyone. needed and what is urgent, as well as recommending the right service for different vehicles. I would recommend universal to anyone. More
by Riley
Other Employees Tagged: Connie was helpful
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