Paul Tokatlyan | Page 63
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
June 01, 2021
Thorough diagnosis in car maintenance per milage requirements.in conjunction with complimentary services ie. carwash.Thank you for your professionalism and look forward to follow ups. requirements.in conjunction with complimentary services ie. carwash.Thank you for your professionalism and look forward to follow ups. More
May 27, 2021
It was great, they gave me all the information i needed about my car's service needs. I'll be going back to that dealership from now on. about my car's service needs. I'll be going back to that dealership from now on. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
May 21, 2021
I’ve had good experiences at this dealership and will be returning back despite not living on the area. The service staff are always helpful and accommodating. returning back despite not living on the area. The service staff are always helpful and accommodating. More
Other Employees Tagged: Armen Yagubyan
May 18, 2021
The people in universal mitsubishi are very good and very accomodating. They are really trying to help me in all of my problems abd questions. I really recommend them. accomodating. They are really trying to help me in all of my problems abd questions. I really recommend them. More
Other Employees Tagged: Carlos De La Luz
May 17, 2021
Paul Tokatlyan(Service Department) at Universal Mitsubishi is the best, honest guy I trust when it comes to taking care of my Evo X. Great customer service given every time and always tries to help Mitsubishi is the best, honest guy I trust when it comes to taking care of my Evo X. Great customer service given every time and always tries to help you when it comes to pricing. More
May 17, 2021
Everything worked out great. Service was completed on time and things were handled with care and caution. Helped take a look at any recalls on the car. time and things were handled with care and caution. Helped take a look at any recalls on the car. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
May 17, 2021
Who charges for a diagnostic when you also get the work done too?$735 total for a part that I was over charged for an alignment and $310 for labor and diagnostic that was visual $155. Very upset about this done too?$735 total for a part that I was over charged for an alignment and $310 for labor and diagnostic that was visual $155. Very upset about this and took business elsewhere. I came here cause 2 other dealers said 2 different things and thought that universal would be the one to help me so I payed for the diagnostic and the over priced part so $310 I decided to take my business else where. More
May 16, 2021
I don’t had an appointment, but it only take about two hours to complete the work, and the service manager is very friendly, helpful and professional. Great service. hours to complete the work, and the service manager is very friendly, helpful and professional. Great service. More
Other Employees Tagged: Armen Yagubyan
May 16, 2021
Great service. Armen completed the oil change fast and I was on my way. I would strongly recommend everyone to use universal mitsubishi for all purchase and service needs. A+ was on my way. I would strongly recommend everyone to use universal mitsubishi for all purchase and service needs. A+ More
Other Employees Tagged: Armen Yagubyan

