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Paul Tokatlyan
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Paul Tokatlyan | Page 63
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,098 Reviews
Dealership Experience
22 yrs, 2 mos
Languages Spoken
Armenian
English
1,098 Reviews
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1098 Reviews of Paul Tokatlyan
June 12, 2020
Paul and Armen from the Service department have outstanding customer service and very accommodating. I did not have to wait long before Paul gave me an update of the needed repairs on my vehicle. outstanding customer service and very accommodating. I did not have to wait long before Paul gave me an update of the needed repairs on my vehicle. More
by ELSAMORENO3@GMAIL.COM
Verified CustomerOther Employees Tagged: Armen Yagubyan
Helpful 
June 11, 2020
Great service. Paul takes the time to explain what is needed and what is urgent, as well as recommending the right service for different vehicles. I would recommend universal to anyone. needed and what is urgent, as well as recommending the right service for different vehicles. I would recommend universal to anyone. More
by Riley
Other Employees Tagged: Connie was helpful
June 11, 2020
The service was brilliant. Being my first visit, I was already impressed by their professionalism. The worry I had with my car completely dissolved as they assured me that everything is all right. already impressed by their professionalism. The worry I had with my car completely dissolved as they assured me that everything is all right. Thank you, Paul and team, for your outstanding service!! Universal Mitsubishi, you are awesome!! More
by JULIAHGOOLIA12
June 11, 2020
Great customer service never seems to fail me at all. Always being taken care of. The entire service department always goes out of their way thank you so much Always being taken care of. The entire service department always goes out of their way thank you so much More
by AVILARUDY03
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 11, 2020
Armen, was one of the best service representatives I have ever worked with. He was nice, courteous and attentive. Will be back for my next service! ever worked with. He was nice, courteous and attentive. Will be back for my next service! More
by jackchalensouk
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 08, 2020
Very nice attention and service, very easy buying. Extra words to complete the 25 words required for review. I don't what else to write. But this is an excellent dealer. words to complete the 25 words required for review. I don't what else to write. But this is an excellent dealer. More
by Argelia
Other Employees Tagged: Tiki N, JC Gonzalez , JC, Tiki
June 08, 2020
The service experience was great.I think the smoking has The service experience was great. I think the smoking has stopped. The A/C and heat work well. The brakes work well although the ANTI-LOCK light on The service experience was great. I think the smoking has stopped. The A/C and heat work well. The brakes work well although the ANTI-LOCK light on my dashboard is still on for some reason. I would definitely recommend you for service to others. I'll be back soon for more work after several paychecks. Paul was fantastic and kept me well updated and was incredibly knowledgeable Your dealership is really lucky and fortunate to have him and I hope he’s being paid what he’s worth. More
by CISCOPLAMER
June 06, 2020
Service was great! Paul was extremely helpful and thorough with explaining what was going on with my car and how they are going to fix everything! Definitely will be requesting appointments with Paul thorough with explaining what was going on with my car and how they are going to fix everything! Definitely will be requesting appointments with Paul again! More
by BOTEAMANDA
June 05, 2020
I have been taking my car for many years. I follow them from Glendale. Everyone in the service center great! Will continue to take my car there. from Glendale. Everyone in the service center great! Will continue to take my car there. More
by lilgrumpy2003
Other Employees Tagged: Armen Yagubyan
June 05, 2020
Awesome! Armen and Paul took good care of me...always. They listen and work with my budget and priorities. Always friendly and helpful. I've been with them s Armen and Paul took good care of me...always. They listen and work with my budget and priorities. Always friendly and helpful. I've been with them since the old location in Glendale. I would recommend them to anyone. More
by CHRISTOPHERLEE9
Other Employees Tagged: Armen Yagubyan
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