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Paul Tokatlyan
Paul Tokatlyan | Page 64
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
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1289 Reviews of Paul Tokatlyan
May 16, 2021
Paul and his team takes great care of my car problems. I actually pass by another Mitsubishi dealership to get here. I don’t like the sales dept guys because they’re so rude esp over the phone so I probably actually pass by another Mitsubishi dealership to get here. I don’t like the sales dept guys because they’re so rude esp over the phone so I probably will never buy a car from here but I am willing to drive an hour out to get honest diagnosis on the car and will always get it fixed from here with Paul. Thank you! More
by Jk111
Verified Customer
May 14, 2021
Everything was great as always! I like that Paul always gives me recommendations and breakdown the prices for each service at it’s lowest price and let’s me decide. He doesn’t push me to do whatever servic gives me recommendations and breakdown the prices for each service at it’s lowest price and let’s me decide. He doesn’t push me to do whatever service is needed, definitely a pro-customer who understands the needs of his clients first prior to providing service. More
by FRANZDENMARC.SAYO
May 14, 2021
Paul and company staff were very friendly and matched/ beat any other dealerships prices!! 10/10 all around , thanks again for everything you guys are awesome! beat any other dealerships prices!! 10/10 all around , thanks again for everything you guys are awesome! More
by Gustavo
Other Employees Tagged: Junior Avila, Armen Yagubyan
May 14, 2021
Very helpful and definitely cares about the customers. I really appreciate Paul in the service department. Outstanding job thank you for your dedication and fast work. really appreciate Paul in the service department. Outstanding job thank you for your dedication and fast work. More
by MICHAEL@SANDERSLOCK.COM
May 09, 2021
excellent customer service! gave constant updates! Paul excellent customer service! gave constant updates! Paul was very attentive, honest, and constantly gave service updates. mechanics who were walking excellent customer service! gave constant updates! Paul was very attentive, honest, and constantly gave service updates. mechanics who were walking around was also very friendly. More
by PAO_OTR
May 08, 2021
Pal was very friendly and understanding of my car problem. He gave me a good advice how to tow my car to the dealership and fixed the car in timely manner. He is a great asset to your company. problem. He gave me a good advice how to tow my car to the dealership and fixed the car in timely manner. He is a great asset to your company. More
by KMAVIAN
May 05, 2021
They were professional and completed the work as required. They gave me a written description of all the work that was done and advised me of the work that might be required in the future. They were required. They gave me a written description of all the work that was done and advised me of the work that might be required in the future. They were friendly and accommodating. More
by ARTMTNLORD
Other Employees Tagged: Junior Avila, Armen Yagubyan
May 03, 2021
Paul is fantastic -as always. Made it easy to get in, and get out. The work was completed quickly. Paul understands the relationship side as well so he is always in top of the driving need. I've been taking get out. The work was completed quickly. Paul understands the relationship side as well so he is always in top of the driving need. I've been taking my car here for at least 7+ years and will not take it somewhere else. Thank you guys!!! More
by ZEKE
May 01, 2021
I got an oil change and tire rotation. It was fine. They washed the car, albeit without vacuuming it. That was fine, though. It didn’t have to be done. They washed the car, albeit without vacuuming it. That was fine, though. It didn’t have to be done. More
by mitsubishi0
Other Employees Tagged: Junior Avila, Armen Yagubyan
