Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi
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Paul Tokatlyan | Page 64

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,102 Reviews

Dealership Experience

22 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,102 Reviews

Write a Review

1102 Reviews of Paul Tokatlyan

June 08, 2020

Dealership Rating
Employee Rating

Very nice attention and service, very easy buying. Extra words to complete the 25 words required for review. I don't what else to write. But this is an excellent dealer. More

by Argelia
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, JC Gonzalez , JC, Tiki

Jun 11, 2020

Universal Mitsubishi responded

LOL...…. Thank you, you said enough :) Stay safe, Carlos De La Luz

June 06, 2020

Dealership Rating
Employee Rating

Service was great! Paul was extremely helpful and thorough with explaining what was going on with my car and how they are going to fix everything! Definitely will be requesting appointments with Paul More

by BOTEAMANDA
Recommend Dealer
Yes
Jun 11, 2020

Universal Mitsubishi responded

I'm glad Paul and his staff met your expectations. I know he makes every effort to satisfy your visit and experience. We look forward to your next visit. Stay safe, Carlos De La Luz

June 05, 2020

Dealership Rating
Employee Rating

The staff was great! From the moment I dropped off my car to the time I picked it up. Staff was very friendly, made sure I understood the service and very reasonable. Thank you Universal Mitsubishi and thank More

by PEPPERPATTY54
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

I'm glad to hear your satisfaction thru your words. I thank you for choosing Universal Mitsubishi to take care of your vehicle. Stay safe, Carlos De La Luz

June 05, 2020

Dealership Rating
Employee Rating

Paul is very professional and personable...took care of my vehicle needs in a timely manner. He was thorough in the explanation of what vehicle repairs were necessary. The Dealership was clean and had sa More

by LOLA63
Recommend Dealer
Yes
Jun 11, 2020

Universal Mitsubishi responded

We appreciate your choice of having us take car of your vehicle needs. We look forward to your next visit. Stay safe, Carlos De La Luz

June 05, 2020

Dealership Rating
Employee Rating

Awesome! Armen and Paul took good care of me...always. They listen and work with my budget and priorities. Always friendly and helpful. I've been with them s More

by CHRISTOPHERLEE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 11, 2020

Universal Mitsubishi responded

It's all about listening and figuring out how to make you happy. Glad to hear Paul and Armen listen. We appreciate the effort you make to see us. Stay safe, Carlos De La Luz

June 05, 2020

Dealership Rating
Employee Rating

I have been taking my car for many years. I follow them from Glendale. Everyone in the service center great! Will continue to take my car there. More

by lilgrumpy2003
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 11, 2020

Universal Mitsubishi responded

Our New location will be in San Diego...…. JK, :) We're tremendously grateful for you patronage and look forward to giving you continued service. Stay safe, Carlos De La Luz

June 04, 2020

Dealership Rating
Employee Rating

Paul Tokatlyan and Armen Yagubyan provided excellent customer service in repairing my 2017 Mitsubishi Outlander Sport. Highly reccommend this service department in repairs and maintenance of any Mitsubi More

by Outlander
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 22, 2020

Universal Mitsubishi responded

We are very glad to service your Outlander. We appreciate your Recommendation and patronage. Thank you, Carlos De La Luz

June 02, 2020

Dealership Rating
Employee Rating

Keeping an old vehicle running Paul, the service manager, is very knowledgeable and kept good communications about the status of my repair. The service department completed the many More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Paul and his staff will always make every effort to make your old SUV feel like new. We look forward to your continued business. Stay safe, Carlos De La Luz

June 02, 2020

Dealership Rating
Employee Rating

Great customer service as always. Great work, fast and very clean. They never fail me for anything. great staff. Thank you Armen, Paul, and Junior. More

by AVILARUDY03
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 22, 2020

Universal Mitsubishi responded

We appreciate your continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

June 01, 2020

Dealership Rating
Employee Rating

Always the best place to get your Mitsubishi serviced Your car gets taken care as soon as possible and your are always updated about your vechile Thanks Paul and Armen More

by CARLOS.HUIZAR10
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 22, 2020

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

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