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Paul Tokatlyan
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Paul Tokatlyan | Page 65
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,107 Reviews
Dealership Experience
22 yrs, 3 mos
Languages Spoken
Armenian
English
1,107 Reviews
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1107 Reviews of Paul Tokatlyan
June 05, 2020
Paul is very professional and personable...took care of my vehicle needs in a timely manner. He was thorough in the explanation of what vehicle repairs were necessary. The Dealership was clean and had sa my vehicle needs in a timely manner. He was thorough in the explanation of what vehicle repairs were necessary. The Dealership was clean and had sanitizer for its customers. More
by LOLA63
Verified Customer
Helpful 
June 04, 2020
Paul Tokatlyan and Armen Yagubyan provided excellent customer service in repairing my 2017 Mitsubishi Outlander Sport. Highly reccommend this service department in repairs and maintenance of any Mitsubi customer service in repairing my 2017 Mitsubishi Outlander Sport. Highly reccommend this service department in repairs and maintenance of any Mitsubishi vehicle. More
by Outlander
Other Employees Tagged: Armen Yagubyan
June 02, 2020
Great customer service as always. Great work, fast and very clean. They never fail me for anything. great staff. Thank you Armen, Paul, and Junior. very clean. They never fail me for anything. great staff. Thank you Armen, Paul, and Junior. More
by AVILARUDY03
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 02, 2020
Keeping an old vehicle running Paul, the service manager, is very knowledgeable and kept good communications about the status of my repair. The service department completed the many Paul, the service manager, is very knowledgeable and kept good communications about the status of my repair. The service department completed the many repairs as promised without delays. The repairs were costly, but did not go over the agreed amount. Glad Universal Mitsubishi can keep my old SUV running. More
by DS
June 01, 2020
Always the best place to get your Mitsubishi serviced Your car gets taken care as soon as possible and your are always updated about your vechile Thanks Paul and Armen serviced Your car gets taken care as soon as possible and your are always updated about your vechile Thanks Paul and Armen More
by CARLOS.HUIZAR10
Other Employees Tagged: Armen Yagubyan
May 30, 2020
Service at Universal Mitsubishi was absolutely fantastic! Big Thank you to Paul and his crew for helping to keep my ride in top shape. You and your team are very friendly, professional, timely, and you do go Big Thank you to Paul and his crew for helping to keep my ride in top shape. You and your team are very friendly, professional, timely, and you do good work. Paul and the service team have played a big role in converting me to becoming a Mitsubishi Outlander enthusiast and now I cannot wait to buy my next one, even though it may be awhile because you guys help me keep this one in such good shape lol. Thank you again Paul for all of your help. More
by DRALEY9
May 30, 2020
Excellent service from all the staff. Will always be my go to for servicing my car. I love near DTLA and drive out there because it is superior service in comparison to the commerce location. go to for servicing my car. I love near DTLA and drive out there because it is superior service in comparison to the commerce location. More
by mreherrer
Other Employees Tagged: Armen Yagubyan
May 30, 2020
Review of the Service Department Paul Tokatlyan in the service department is such an amazing asset! I've taken my car to him for repairs and upkeep many times over the years. He alway Paul Tokatlyan in the service department is such an amazing asset! I've taken my car to him for repairs and upkeep many times over the years. He always goes above and beyond to help me. He finds the most economical options, comes up with creative solutions when needed, works around my timing and much more! He is so kind, HONEST and thoughtful. Every time I take my car in he comes up with tons of extras to make it the best experience possible - like sending me home with a cleanly washed car and/or noticing some little detail I need and taking care of it for me. He treats every customer like a VIP and ensures you get the best experience possible! I highly recommend him for all of your car repair and maintenance needs! Paul is the best! More
by Satisfied Customer
May 29, 2020
We have been going to this dealer for more than 10 years. We love Paul because he takes good care of our car. He always delivers as he promised and makes sure the car is always in good condition. They use We love Paul because he takes good care of our car. He always delivers as he promised and makes sure the car is always in good condition. They used to be in Glendale but they moved to Duarte but we followed them there. Since my car was in the shop for more than 3 days, they Provided rental car so there was no interruption to our schedule. More
by AALPARCE
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