Paul Tokatlyan | Page 95
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
December 18, 2019
Great customer customer service All personnel are always very friendly and attentive Thank you‼️great customers service,‼️ however I have to share this experience I took my car to All personnel are always very friendly and attentive Thank you‼️great customers service,‼️ however I have to share this experience I took my car to have a break light replaced, and oil change I explained that my daughter was having her behind the wheel test drive. I wanted it to make sure my car was running well. The very next day I took my daughter to DMV for her behind the wheel test and my car just died on the test line they had to push it to get it out of the way . I called my roadside service the responder pointed out that one of the connection terminal on my battery was loose and a bit corroded he wire brushed it, clean it and tightened it, jump started, in less than 10 min my car was running again. My message to service tech: inspect this type of minor things on vehicles “when taken for service” and point it out to customers for easy fix, and headache solver. My daughter has to wait till April 2020 for the next available appointment behind the wheel test. I’m a bit disappointed. but universal Duarte Mitsubishi “ kudos‼️“ is still my # 1 to take my car for service. Armen and Paul always assist me very professional and attentive More
Other Employees Tagged: Armen Avanessian
December 15, 2019
Great service I have been having my Montero serviced there for 18 years! I always trust that they will do a good job and they are fair on their pricing. Our car has I have been having my Montero serviced there for 18 years! I always trust that they will do a good job and they are fair on their pricing. Our car has 289,000 miles on it and just keeps on going thanks to the regular maintenance from Mitsubishi service department! More
December 15, 2019
Outstanding above and beyond I want to thank Paul for always taking care of me and my car I am always able to drop my car off and get it taken care of as well as inspected to l I want to thank Paul for always taking care of me and my car I am always able to drop my car off and get it taken care of as well as inspected to let me know of any upcoming services that need to get done And never pressures you do it He keeps you updated even when you are not their. My car is fixed ASAP More
December 13, 2019
Greatest service Super honest service team! They know cars inside out.. great prices. Clean waiting room, with free gourmet coffees, teas. And clean bathrooms. They ne Super honest service team! They know cars inside out.. great prices. Clean waiting room, with free gourmet coffees, teas. And clean bathrooms. They never disappoint. More
Other Employees Tagged: Armen Avanessian
December 12, 2019
Great service! Well I have to say that the service here is great! Armen and Paul are very courteous and welcoming. They keep you informed on what’s going on with you Well I have to say that the service here is great! Armen and Paul are very courteous and welcoming. They keep you informed on what’s going on with your vehicle. I come out of my way from San Bernardino just because I know they’ll take care of my cars needs. Thank you guys for always being friendly and helpful. More
Other Employees Tagged: Armen Avanessian
December 12, 2019
Armen and Paul are very good at what they do. They are very friendly and genuine. I felt like they had my best interest from the begining. The work was done quickly, done well and at a fair pric They are very friendly and genuine. I felt like they had my best interest from the begining. The work was done quickly, done well and at a fair price. They didn't try to push a bunch of stuff I didn't need. I really feel my car is in great hands at universal Mitsubishi. If your reading this review you need to stop and give them a call. More
Other Employees Tagged: Armen in service.
December 12, 2019
Better than corona I’ve been to the one in corona and this one is better.Everyone was really friendly and helpful. I showed up after 4pm and no appointment and they stil I’ve been to the one in corona and this one is better.Everyone was really friendly and helpful. I showed up after 4pm and no appointment and they still took me in. More
Other Employees Tagged: Junior Avila, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez , Armen Avanessian, Sergio Navarro, Dennys Vaca, Nick Zohrabi
December 09, 2019
Excellent service I took my car in for an oil change. The staff was friendly and informative. My car was ready within a hour as promised. I was very happy with the serv I took my car in for an oil change. The staff was friendly and informative. My car was ready within a hour as promised. I was very happy with the service that I received. More
Other Employees Tagged: JC Gonzalez
December 08, 2019
Easy to talk to team, great service Made me feel very welcome and were very helpful. My family and I will continue to be a customer are this location because of great customer service. Made me feel very welcome and were very helpful. My family and I will continue to be a customer are this location because of great customer service. More
December 07, 2019
I wouldn't allow anyone else to service my car Love This Mitsubishi Service Center and Paul Tokatlyan he represents your company with respect for all your customers and his kindness helps us know Love This Mitsubishi Service Center and Paul Tokatlyan he represents your company with respect for all your customers and his kindness helps us know he is giving Mitsubishi his best from the maintenance department to the sales department those who answer the phone excellent service More
Other Employees Tagged: Cashier lady can't remember her name

