Paula Alpha | Page 26
Finance Director
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
Dealership Experience
9 yrs, 3 mos
Industry Experience
23 yrs, 5 mos
274 Reviews
Write a Review274 Reviews of Paula Alpha
June 10, 2016
Customers Marter Last week the car I bought in January flooded and caught on fire. It was beyond imagination. From the moment I notified the dealership they took it up Last week the car I bought in January flooded and caught on fire. It was beyond imagination. From the moment I notified the dealership they took it upon themselves to make sure I was placed in a new car as soon as possible. A little over a week later I'm in a new car and the transaction could not have been easier and more pleasant. More
Other Employees Tagged: Kriss Arbury
May 14, 2016
Great experience! This was our firs Mercedes purchase, and everything went perfectly. Everyone here was so friendly, and made the process easy and stress free. Anthony This was our firs Mercedes purchase, and everything went perfectly. Everyone here was so friendly, and made the process easy and stress free. Anthony was an exceptional salesman, I would recommend using him to anyone. We enjoyed our experience here! More
Other Employees Tagged: Anthony Surface
May 11, 2016
Purchased 2017 GLS 450 Excellent help with building our new vehicle from Marcos Morales. He made it easy for us to obtain the exact vehicle features for our needs. I would Excellent help with building our new vehicle from Marcos Morales. He made it easy for us to obtain the exact vehicle features for our needs. I would definitely recommend Mercedes Benz of The Woodlands to everyone desiring to purchase a Mercedes Benz. Everyone we came into contact with was extremely friendly and professional. Even though it was out of our way to go to the Woodlands since we leave in the Clear Lake area, it was worth it and I'd do it again. Thanks Mercedes Benz of The Woodlands and Marcos Morales! Alice More
Other Employees Tagged: Arturo Gutierrez, Marcos Morales , Adam Harris, Mike Stahl
May 07, 2016
Exceptional First Rate Overall Experience I can't say enough how pleased i am with the overall attention and service that we have gotten from the entire team at Mercedes Benz of The Woodlands. I can't say enough how pleased i am with the overall attention and service that we have gotten from the entire team at Mercedes Benz of The Woodlands. Our salesperson has been nothing short of exceptional. He has taken my calls on his personal cell phone to answer my calls and explain to me some of the features on this incredible vehicle. I drove more than 400 mikes to get to the dealership from my house and I will definitely do it again More
Other Employees Tagged: Anthony Surface, Nic Botusan , Amanda Joiner
April 13, 2016
Looking for the best deal!! Our experience with MBOW was absolutely perfect in every respect. Katelyn Herrin was there for us every step of the way and represented the dealershi Our experience with MBOW was absolutely perfect in every respect. Katelyn Herrin was there for us every step of the way and represented the dealership very well. I am a senior citizen and I can honestly say I enjoyed this car purchase more than any. More
Other Employees Tagged: Katelynn Herrin, Mike Stahl
March 29, 2016
Top notch service from the minute I pulled into the garage I recently purchased a GLC300 at the Woodlands location - I received nothing but professionalism from the greeter at the door to the Sales representat I recently purchased a GLC300 at the Woodlands location - I received nothing but professionalism from the greeter at the door to the Sales representative Jacklyn and extended to the service writer Michael Lange - the whole process was pleasantly tolerable- I was never left unattended and was updated continually on the progress of my purchase - I would recommend this dealership to family and friends - top notch from top to bottom-Monte Myers More
Other Employees Tagged: Mike Lange , Jaclyn Schlembach
March 15, 2016
MY BIRTHDAY GIFT THIS MERCEDES DEALERSHIP IS THE BEST. EVERYONE WENT OVER AND ABOVE TO ACCOMMODATE ME. THEY TRULY SERENADED ME AND TREATED ME LIKE A QUEEN. MY SALESMAN THIS MERCEDES DEALERSHIP IS THE BEST. EVERYONE WENT OVER AND ABOVE TO ACCOMMODATE ME. THEY TRULY SERENADED ME AND TREATED ME LIKE A QUEEN. MY SALESMAN, NELSON SIOSON, GAVE ME GIFT AFTER GIFT. HE PRAYED WITH US AND PRAISED WITH US. I THANK GOD FOR HIM AND MERCEDES AND TO TOP IT OFF, I RECEIVED THIS CAR ON MY BIRTHDAY. MAY GOD BLESS THEM ALL. More
Other Employees Tagged: Nelson Sioson, PAULA,FINANCE OFFICER
January 28, 2016
GLK 350 I purchased a 2015 GLK 350 Mercedes from Marco. Marcos was very helpful and patient, truly very genuine. Very thoughtful and a true gentleman. I was i I purchased a 2015 GLK 350 Mercedes from Marco. Marcos was very helpful and patient, truly very genuine. Very thoughtful and a true gentleman. I was impressed how he handle himself during the entire transaction. And during finance, Atruo, was detailed and explained what my payment would be and the different warranty options available but I originally only wanted the GAP insurance. When I met with Paula, I decided to take the extended warranty & tire warranty as well. Jodi explained the new car features but I had to leave before I was able to get all my questions answered. When I returned, I met with Matt. He was very detailed and knowledgeable on all aspects of the GLK 350 as well as the navigation system I had install. The Mercedes-Benz of the Woodlands was a very pleasant experience and I appreciate the warm welcome I receive when I go back to visit. Thank you! I love my new GLK 350 More
Other Employees Tagged: Arturo Gutierrez, Marcos Morales , Marcos Morales, I think her name was Jodi
January 21, 2016
Best Leasing Experience of My Life I was extremely pleased with my recent lease of a Mercedes E350. I had called ahead for an appointment and was unfortunately an hour and a half late I was extremely pleased with my recent lease of a Mercedes E350. I had called ahead for an appointment and was unfortunately an hour and a half late showing up. When I got there, they immediately waited on us. A car that met my exactly met my needs was sitting in the show room and a written fair offer was prepared. We took some time to look at all that was available (my wife likes to shop for new cars) and they were very patient at showing us all of the options available. The sales person made sure our financing went well and the financing person was warm and friendly. I will definitely be a repeat customer. More
Other Employees Tagged: Marcos Morales , Marcos Morales
January 18, 2016
Low pressure and fast service. Even though the pace was frantic at year end, the purchase experience with both the sales staff and the business office was thorough and efficient. Even though the pace was frantic at year end, the purchase experience with both the sales staff and the business office was thorough and efficient. More
Other Employees Tagged: Katelynn Herrin