Paula Alpha | Page 29

As expected Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "of Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "offer" for company program. More

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Excellent Service Mercedes-Benz of The Woodlands provided excellent service. Kriss Arbury was absolutely fantastic not only to me but also my family. He even made sur Mercedes-Benz of The Woodlands provided excellent service. Kriss Arbury was absolutely fantastic not only to me but also my family. He even made sure that my two young girls felt welcomed. He provided them with coloring pages to keep them entertained during our purchase. I would highly recommend him and his team to anyone interested in a Mercedes-Benz. More

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Great Car Buying Experience! From the minute I entered the dealership to when I left, I had an enjoyable experience. Yes, enjoyable! Who would have thought at a car dealership?!? From the minute I entered the dealership to when I left, I had an enjoyable experience. Yes, enjoyable! Who would have thought at a car dealership?!? Every single employee that I interacted with was friendly, respectful, competent, knowledgeable, and pleasant. I was greeted quickly by one of the managers and paired with Alex Lindenmuth as my salesperson. Alex spent 5 hours with me making sure I found just the right car for me. I never once felt rushed or pressured by him. He was warm, patient, and personable and made my experience enjoyable. He was also very knowledgeable about the car I was considering and helped me look at every option that was available to me, both within their dealership as well as dealerships around the country. He was enthusiastic about his job and I felt that he truly cared that I made a decision that was right for me. After the sale, he followed up with me twice by phone and was attentive to my needs when I returned to have my car delivered to me. Nick was my sales manager and he also was pleasant, helpful, and respectful throughout the process. And Paula in finance was equally competent and enjoyable to work with. I also appreciated how quickly she moved me through that process, clearly explaining everything. Again, I did not feel pressured by her. Just given my options with full explanations. Adam in Internet sales was my first contact and was super helpful by finding me different cars in surrounding dealerships and was instrumental in getting me into the dealership and paired with a salesperson. Antonio delivered my car to me and he also was great. He was really friendly, enthusiastic about the car, patient, and fun to work with. Everyone I worked with made it clear that I was welcome to contact them at any time with questions or concerns and everyone was enthusiastic about their product. This made the car buying process fun and instilled a lot of confidence in the Mercedes brand. In addition, the dealership itself is beautiful, bright, clean, and pleasant to be in. And they took nice care of me by regularly offering me drinks and snacks during my visit. This is my first Mercedes. I've bought Porsches, Audis, and BMW's and this was definitely my best car buying experience so far. There was nothing smug, uptight, or arrogant about anyone I interacted with. I cannot say the same thing about other luxury car dealerships I've bought from. I left feeling good about giving them my business and would have no problem recommending them to anyone. They definitely deserve 5 stars all the way around! More

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Lease on S550 I worked withe the team at MB of the Woodlands and had a great experience - from Kriss Arbury, the salesman, Mike Stahl, the Manager, and Paula Alpha, I worked withe the team at MB of the Woodlands and had a great experience - from Kriss Arbury, the salesman, Mike Stahl, the Manager, and Paula Alpha, in Finance. I would highly recommend them and will use them again in the future. Thanks! More

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Great vehicle purchase experience, all around! Great experience starting with walking in the front door! Everyone made us feel welcome and that we were important. Our sales person Alex took the tim Great experience starting with walking in the front door! Everyone made us feel welcome and that we were important. Our sales person Alex took the time immediately to understand our wants and needs. He was very knowledgeable about all the vehicles and drove us around in the AC (thank goodness) until we found the vehicle that matched our needs. When it came time to negotiate price there wasn't the pressure, hassle, or confusion that you experience at most dealers. Everything was transparent and up front. Very pleased with the deal! When it came to the finance portion of the deal, Paula was outstanding! She was very thorough and made sure we understood everything, while not being pushy over dealer add-on's like most places. Best experience with finance I've had over the years of buying cars! The facility is top notch! Beautiful layout and amenities to make the customer comfortable. Look forward to a long relationship with this dealer! More

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Amazing This place is wonderful! Kriss attended to all my concerns and needs. In fact the whole staff is truly amazing! I can't imagine buying my car from any This place is wonderful! Kriss attended to all my concerns and needs. In fact the whole staff is truly amazing! I can't imagine buying my car from anywhere else! Superb place! More

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Very relaxing experience, Very professional staff, welcoming experience. Andy made our purchase seamless and relaxing. Didn't have the pushy sales person attitude, very pleas Very professional staff, welcoming experience. Andy made our purchase seamless and relaxing. Didn't have the pushy sales person attitude, very pleasant to work with. More

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OUTSTANDING and a RED CARPET EXPERIENCE in EVERY regard! Mercedes-Benz of The Woodlands conducts their business to provide a luxury retail experience for every customer, and our salesman, his colleagues, and Mercedes-Benz of The Woodlands conducts their business to provide a luxury retail experience for every customer, and our salesman, his colleagues, and his management staff truly provided a "red-carpet experience." More

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Great Customer Service I felt as I was at home, while purchasing my car. I would recommend this car dealership to all that are interested in purchasing a Mercedes. I felt as I was at home, while purchasing my car. I would recommend this car dealership to all that are interested in purchasing a Mercedes. More

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Customers Marter Last week the car I bought in January flooded and caught on fire. It was beyond imagination. From the moment I notified the dealership they took it up Last week the car I bought in January flooded and caught on fire. It was beyond imagination. From the moment I notified the dealership they took it upon themselves to make sure I was placed in a new car as soon as possible. A little over a week later I'm in a new car and the transaction could not have been easier and more pleasant. More

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