Paula Alpha | Page 28

Like being at home Each person is pleasant and helpful. It's not at all like a car buying experience. My kids hung out and enjoyed every minute. We were able to relax Each person is pleasant and helpful. It's not at all like a car buying experience. My kids hung out and enjoyed every minute. We were able to relax and enjoy our time and learn what we wanted about our purchase. More

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Great Experience Exceptional, First Class! Thanks to Kriss and Paula for making the experience pleasurable. Both of them worked with us after hours and helped us close Exceptional, First Class! Thanks to Kriss and Paula for making the experience pleasurable. Both of them worked with us after hours and helped us close the financing allowing us to drive the car home that night. Wonderful experience!, Erika did a great job showing me all of the features that my new car had and how to work them. Thanks again! More

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Beautiful family owned dealership Kriss and the others strive to make sure you have the best service and experience ever. What a gorgeous place. Very nice people. Thank you ! Kriss and the others strive to make sure you have the best service and experience ever. What a gorgeous place. Very nice people. Thank you ! More

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I couldn't have asked for a better car buying experience! I just moved out here from California and knew it was time to get rid of my old car. I shopped around at several car dealerships, and my experiences w I just moved out here from California and knew it was time to get rid of my old car. I shopped around at several car dealerships, and my experiences with the other dealerships made me want to give up and never go back to another car dealership again. Once I walked in to Mercedes Benz of the Woodlands, it was immediately apparent that this experience would be different. I had talked to several sales people within the few weeks before and they couldn't come near to how awesome Katelyn Herrin (my MBOTW sales advisor) was. Other dealerships just made me anxious and annoyed and wanted to get out of there as soon as possible. Katelyn was very laid back and listened to all of my questions and concerns and answered all of them perfectly. I absolutely recommend Katelyn to anyone visiting MBOTW. Paula Alpha with finance was also unbelievable! She worked so hard to figure out finances specific to my situation as I just moved here/had a cosigner/etc. Lastly, Nic Botusan was awesome as well! He is the used car manager and he came out and sat with us to discuss agreements. He was extremely friendly and easy to talk to about numbers. I honestly don't have one bad thing to say about the dealership or any of the people I came in contact with. They even offer amazing snacks/food/beverages. This dealership is how they should all be. I am so appreciative of everyone's help and hard work. I am overjoyed with my entire experience and definitely recommend people who are interested in buying a mercedes or any used car to go to MBOTW. Even out of town people.. It is without a doubt worth the drive. More

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Unbelievable...they get it! Let's get real for a second...who looks forward to stepping foot into a car dealership? Mercedes-Benz of the Woodlands completely crushes the percept Let's get real for a second...who looks forward to stepping foot into a car dealership? Mercedes-Benz of the Woodlands completely crushes the perception of the car sales industry. From the first time my wife and daughter stepped foot into the front door and met Kriss Arbury, we knew instantly that we were in good hands. Shopping for our vehicle was easy and involved no pressure or pitches. We were utterly amazed at the hospitality and willingness of every person we dealt with to ensure that we were fully informed and confident about the process and our new vehicle. Kriss has gone above and beyond after the sale of the vehicle to ensure that we were transitioning well and had no concerns. Who does this? Take it from me, don't waste your time with any other dealership. Mercedes-Benz of The Woodlands is all you need! More

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Professional & Personal Working with George Buchanan was easy and enjoyable. His enthusiasm & knowledge really impressed me and helped me with my purchase. Also Mike Lang is Working with George Buchanan was easy and enjoyable. His enthusiasm & knowledge really impressed me and helped me with my purchase. Also Mike Lang is a first class service professional. The dealership is unequaled. More

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Mercedes Benz of the Woodlands Great Experience My wife and I shopped at three Mercedes and one BMW store. MBOTW was by far the best experience and had the best inventory to choose from. I felt like My wife and I shopped at three Mercedes and one BMW store. MBOTW was by far the best experience and had the best inventory to choose from. I felt like the price we paid was very fair and have no regrets whatsoever about doing business with these people. I would definitely recommend this dealer. More

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Phenomenal customer service Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my goals. Couldn't have gone better. More

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First Class From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not wan From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not want. He gave us many options for us to make the right decision. Paula in Finance finished the process with no hiccups. More

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As expected Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "of Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "offer" for company program. More

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