Pedro Leal | Page 29
Service Advisor
Santa Monica Maserati Alfa Romeo
1820 Santa Monica Boulevard
Santa Monica, CA 90404
307 Reviews
Write a Review307 Reviews of Pedro Leal
April 05, 2021
The service was done in timely manner and a great job on cleaning and washing my vehicle. I only give 4 star because the changes are high for this service. cleaning and washing my vehicle. I only give 4 star because the changes are high for this service. More
Other Employees Tagged: Casey Obrien, Ken Moore
March 30, 2021
Customer service was great. Unfortunately prices were really high and two other lights went out right after I got headlights replaced there, which seems like an odd coincidence. (I've been driving the ca really high and two other lights went out right after I got headlights replaced there, which seems like an odd coincidence. (I've been driving the car one year without lights issues until headlights burned out. ) More
March 06, 2021
Got my car back fast, and while it was being repaired , got me a loaner, about the only negative is that my car wasn’t washed before I arrived to pick it up, and that I would have to wait for it to get was got me a loaner, about the only negative is that my car wasn’t washed before I arrived to pick it up, and that I would have to wait for it to get washed More
Other Employees Tagged: Casey Obrien
March 03, 2021
Great service. COVID protocols on point. They sanitize everything and put a shower cap on your steering wheel. They text you a link that you can click on any time and get an Uber. The cashier is outdoors everything and put a shower cap on your steering wheel. They text you a link that you can click on any time and get an Uber. The cashier is outdoors at a window. They didn’t have me in their appointment system when I got there, but they sorted me out while I sat in my car. Got 4 new tires and an alignment in 24 hours. More
March 03, 2021
Took my car in for service on my drive belt and brake fluid exchange service. Price seems reasonable. The service representative, Pedro, was very friendly and thorough. Car was done pretty quickly Tha fluid exchange service. Price seems reasonable. The service representative, Pedro, was very friendly and thorough. Car was done pretty quickly Thank you! More
March 01, 2021
I came into the dealership for a checkup and was given a possible reason and assigned a mechanic by the name of Pedro. He was to examine my car and call me in an hour. After an hour I returned to pick up my possible reason and assigned a mechanic by the name of Pedro. He was to examine my car and call me in an hour. After an hour I returned to pick up my car snd found out that Pedro was not available to tell me the results of his check up and I was unable to get a bill and or an explaination of the problem. I had to wait an additional hour before I got an report on the status of my car, got the bill and left. Unfortunately this was not the only issue I have had with this dealership, but my regular mechanic was unable to help with the current issue so I brought it back. Hopefully, I will not need to return. Sincerely, Doris Taylor More
Other Employees Tagged: Casey Obrien
February 26, 2021
Below Average. My car wasn't washed this time and my service guy, Pedro, was supposed to text me with the correct price of the "Drive belt" item. He said the price on my receipt of $145.13 was incorrect service guy, Pedro, was supposed to text me with the correct price of the "Drive belt" item. He said the price on my receipt of $145.13 was incorrect. Also, the description of what I need done *listed with $680.42 price, is incorrect. Why are you guys writing up receipts with incorrect prices and descriptions? More
February 23, 2021
Pedro is the man! Patient, accommodating, and attentive. The entire process of having my tire replaced was seamless. The rest of the staff was helpful as well! The entire process of having my tire replaced was seamless. The rest of the staff was helpful as well! More