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Peter Miszewski
Peter Miszewski at Heiser Toyota

Peter Miszewski | Page 31

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
454 Reviews
4.5

454 Reviews

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454 Reviews of Peter Miszewski

January 16, 2024

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Employee Rating

This was previously my favorite dealership but that has changed. My last experience was horrible. I can't believe how much I was charged for an alternator. Then, when I got the car back it had black mechan More

by YOBAJ88157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Lowther

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Jan 20, 2024

Heiser Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Jan 20, 2024

Heiser Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 14, 2023

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Employee Rating

Good service and follow up on trunk leakage. Thomas is my service advisor and he is doing great job. Keep it up the good work. More

by Adeeb C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

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Dec 15, 2023

Heiser Toyota responded

Adeeb, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 09, 2023

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Employee Rating

Awesome professional and efficient service. Informative diagnosis. Clean and comfortable waiting area. With this experience had Id definitely come back and recommend to others. More

by akeemlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2023

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

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Employee Rating

Good and got everything done! The wait was not long. All staff remained professional with me. More

by grantsg07
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Dec 05, 2023

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

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Employee Rating

Peter was helpful and pleasant to work with My car was done in a reasonable time frame More

by ERUTSCH
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Dec 05, 2023

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Peter was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

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Employee Rating

I had a fair amount of work that needed to be done and they were very fast, friendly and affordable. I was especially impressed with the service advisor, Peter. More

by MCATHERINE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

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Employee Rating

It seems know one in the service department especially Peter had a clue what they were doing More

by waltmanwayne
Recommend Dealer
No

Other Employees Tagged: Peter Miszewski

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Dec 07, 2023

Heiser Toyota responded

Thank you for providing this feedback, Wayne, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Dec 07, 2023

Heiser Toyota responded

Thank you for providing this feedback, Wayne, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

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Employee Rating

James is friendly, knowledgeable and willing to work with you to find the car that works best for your needs. More

by Customer 23
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jorgo Ndina

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Dec 04, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 02, 2023

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Employee Rating

It was a nice experience Able to have a hot chocolate and watch TV while waiting was nice More

by MCCLARTYPHYLLIS
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Dec 03, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Phyllis, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 30, 2023

Dealership Rating
Employee Rating

Wait times for work on Prius are minimal, very nice facilities for checking in for service and wait area for service being done. More

by jadollh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Tom Lowther , Frank

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Dec 01, 2023

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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