Very responsive and thorough service team.
They have good communication. Their attention to detail is very appreciated.
They have good communication. Their attention to detail is very appreciated.
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by linehanleo01
Service Price Transparency
Feb 04, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your kind feedback. We will pass along your comments to our team, and we hope to see you again at BMW of Shrewsbury. Safe travels!
Pleasant, prompt and friendly service from the entire
team. They were able to address my immediate needs professionally.
team. They were able to address my immediate needs professionally.
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by Stefanbil
Service Price Transparency
Jan 30, 2026 -
BMW of Shrewsbury responded
Thank you for the glowing review! We're glad the BMW of Shrewsbury team addressed your needs so smoothly. Hope to see you again!
All issues and work clearly explained by service
consultant. Appointment on time and finished on schedule.
consultant. Appointment on time and finished on schedule.
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by Beemer
Service Price Transparency
Jan 26, 2026 -
BMW of Shrewsbury responded
We are happy to hear our service consultant kept you informed and on schedule. Thank you for choosing BMW of Shrewsbury!
I went in for an inspection and was in and out incredibly
fast, Peter was awesome to work with.
fast, Peter was awesome to work with.
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by pizzimento.ian
Service Price Transparency
Jan 19, 2026 -
BMW of Shrewsbury responded
Ian, thank you for leaving BMW of Shrewsbury your positive feedback!
Good communication, everyone had a good attitude and
service was completed on time. Loaner car process was easy
service was completed on time. Loaner car process was easy
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by Markdavid1723
Service Price Transparency
Jan 09, 2026 -
BMW of Shrewsbury responded
We are so glad you are satisfied with our communication and service! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We wish you safe travels ahead!
Peter was very helpful and courteous during the entire
transaction. I recommend this service department
transaction. I recommend this service department
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by matthew.poulin.83
Service Price Transparency
Jan 09, 2026 -
BMW of Shrewsbury responded
Matthew, we’re glad Peter took such great care of you during your visit! Thank you for choosing BMW of Shrewsbury and for sharing your support. We look forward to seeing you next time!
Able to schedule service quickly, estimate was close to
actual cost, and did not try to upsell anything
actual cost, and did not try to upsell anything
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by Pin22
Service Price Transparency
Jan 08, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your excellent feedback with our team! We work hard to ensure every customer has a successful experience from start to finish, and we hope you'll continue to count on our team in the future.
Very good experience .
Service was great Very friendly and approachable
Explained everything .good people around
Service was great Very friendly and approachable
Explained everything .good people around
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by Sheena
Dec 22, 2025 -
BMW of Shrewsbury responded
Hi Sheena, thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at BMW of Shrewsbury!
As usual, exceptional customer service by people who
really care. From the person who took my car to my service manager and others who I had contact with, all were polite and competent. This may be the
really care. From the person who took my car to my service manager and others who I had contact with, all were polite and competent. This may be the reason I have dealt with this. Dealership for 28 years. Oh yes, my car was repaired quickly and correctly.
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by Sturbridge
Service Price Transparency
Dec 19, 2025 -
BMW of Shrewsbury responded
We're happy to hear about your excellent experience, Sturbridge! We’re grateful for your business and your loyalty over the years. See you next time at BMW of Shrewsbury! Safe travels!
Peter and the service department at Shrewsbury BMW are
always very professional and friendly. I highly recommend them.
always very professional and friendly. I highly recommend them.
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by Steveb@taylorab.com
Service Price Transparency
Dec 15, 2025 -
BMW of Shrewsbury responded
Thank you for recommending Peter and the team! We hope to see you again at BMW of Shrewsbury, Steve.
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