Peter Neslusan
Peter Neslusan at BMW of Shrewsbury

Peter Neslusan | Page 9

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Peter Neslusan

April 12, 2025

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Employee Rating

Peter was very clear and professional explaining my services. He kept me updated while I waited which was appreciated More

by andrewr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

BMW of Shrewsbury responded

It's wonderful to hear that Peter provided clear communication and kept you informed during your visit at BMW of Shrewsbury, Andrew. We appreciate the feedback and look forward to serving you again!

April 09, 2025

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Employee Rating

Great customer service, communication and follow up. I used the online appointment system and my service was a breeze. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

BMW of Shrewsbury responded

Brian, we're delighted to hear that the online appointment system made your service experience smooth at BMW of Shrewsbury. Thanks for sharing your positive feedback!

April 02, 2025

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Employee Rating

Service is amazing, I have towed my car over 200 miles because I have such confidence in this service center, specifically Peter Neslusan. More

by Jameson
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Campbell

Apr 02, 2025

BMW of Shrewsbury responded

Jameson, we're delighted to hear about your confidence in our service at BMW of Shrewsbury and Peter's exceptional support. Thank you for going the extra mile with us!

March 31, 2025

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Peter was great! Very informative and a very pleasant demeanor! What an enjoyable and seamless experience! More

by Dskim318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

BMW of Shrewsbury responded

We're delighted to hear that Peter provided such an informative and pleasant experience at BMW of Shrewsbury! Thank you for sharing your positive feedback with us.

March 02, 2025

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Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More

by Rhsboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

BMW of Shrewsbury responded

We're delighted to hear that you appreciate the video inspections and text updates from our service team at BMW of Shrewsbury. Thank you for recognizing their outstanding work!

February 27, 2025

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Employee Rating

My past few experiences working with McGovern for NMW repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on More

by K Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna Morgan

Feb 27, 2025

BMW of Shrewsbury responded

Thank you for sharing your positive experience with us at BMW of Shrewsbury! We're delighted to hear that Peter and Diana provided excellent service and made each visit welcoming. We appreciate your support and look forward to assisting you in the future!

February 26, 2025

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Employee Rating

Very courteous, very effective and very competent. Nice knowledgeable people and well organized and clean facility More

by Rbrooks108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

BMW of Shrewsbury responded

Thank you for the kind words! We're delighted to hear that our team at BMW of Shrewsbury provided a courteous and effective experience. We appreciate your feedback on our facility as well!

February 11, 2025

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Employee Rating

Matt Roy is always so professional in explaining what my car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 More

by My BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna Morgan, Matt Roy

Feb 12, 2025

BMW of Shrewsbury responded

It's fantastic to hear that Matt has consistently provided professional and clear service explanations at BMW of Shrewsbury. We truly value your trust over the years, and we're grateful for your continued support!

February 08, 2025

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Employee Rating

Gene & Peter are great! Straight shooters. No xx. Easy to do business with. They hear you, listen then take it up a notch, above and beyond your expectations. Real custom More

by EddieKc7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gene Kalp

Feb 10, 2025

BMW of Shrewsbury responded

Eddie, we're delighted to hear that Gene and Peter exceeded your expectations at BMW of Shrewsbury. Thank you for sharing your experience with us!

February 05, 2025

Dealership Rating
Employee Rating

I received excellent service for my BMW X1. My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also More

by Paula Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna Morgan , Gene Kalp

Feb 06, 2025

BMW of Shrewsbury responded

Paula, we're delighted to hear that Peter and the team at BMW of Shrewsbury provided you with excellent service. Thank you for sharing your experience, and we hope you're enjoying your test drive!

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