Phil Byrd | Page 11

Very good experience buying new Civic I want to recommend Norm Reeves Honda. Excellent experience. Unlike other dealerships we've been to there was absolutely zero pressure. Very patient I want to recommend Norm Reeves Honda. Excellent experience. Unlike other dealerships we've been to there was absolutely zero pressure. Very patient friendly team. More

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Amazing great customer service I had a wonderful experience with Phil Byrd!!! It has been over 20 years since I have bought a car. Phil was very patient with me. Explained everythi I had a wonderful experience with Phil Byrd!!! It has been over 20 years since I have bought a car. Phil was very patient with me. Explained everything about the cars I was interested in. I bought a 2018 Honda civic. Phil stood late past in normal scheduled hours to sit in the car with me a for over an hour past 10pm to go over the car and to make sure I understood how to work everything. Amazing customer service. He went above and beyond what I expected. More

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Excellent service Thank you Phil Byrd. I appreciate your service and the great experience you provided my family and I during our car buying process. Thank you. Aga Thank you Phil Byrd. I appreciate your service and the great experience you provided my family and I during our car buying process. Thank you. Again. More

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Amazing customer Service!! We just bought our 2013 Honda pilot from Phil Byrd and I wanna say how amazing our experience was! I initially started this online and he was the one We just bought our 2013 Honda pilot from Phil Byrd and I wanna say how amazing our experience was! I initially started this online and he was the one that followed up with us right away.This was my first time buying a car and my husband has had previous experiences but none have compared to this one! We will definitely be coming back to Phil he made our experience really good! His customer service was awesome very professional, our 5 month old baby liked him too I highly recommend this dealer especially if you work with Phil Byrd!Once again thank you for your great service! More

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New car purchase Phil Bryd spent several hours showing us many '18 Accord models and the two engine and transistor available as well as three or four possible colors. Phil Bryd spent several hours showing us many '18 Accord models and the two engine and transistor available as well as three or four possible colors. He answered all our questions as well as addressing issues we had not even thought of. Very impressed ! Highly recommend More

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Hes the best! Went down to Cerritos to purchase my very own first car with my family. Phil was so genuinely helpful and friendly from the very beginning. He was abl Went down to Cerritos to purchase my very own first car with my family. Phil was so genuinely helpful and friendly from the very beginning. He was able to get me exactly what I wanted. A 2018 Black Civic Hatchback. Made my first car buying experience memorable. My family and I will definitely return to Norms Reeves Cerritos for our next car purchase ! More

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"Excellent Service from Phil Byrd" Stopped by Norm Reeves Honda Cerritos to look at the 2017 Honda Accords after countless visits to other local dealers. I was hesitant at first in sto Stopped by Norm Reeves Honda Cerritos to look at the 2017 Honda Accords after countless visits to other local dealers. I was hesitant at first in stopping because I did not want to hear another sales pitch. However, I walked in and was very impressed by the dealership and the staff. Everyone was courteous and made me feel welcomed. I am SO GLAD that I went in! I was greeted with a smile by PHIL BYRD, Internet Sales Manager whom I had the pleasure to work with. I really appreciate his "no pressure" but very effective sales style. I felt comfortable not stressed. He listened to all my car and financial needs, he was very professional and friendly but most importantly, he was patient and very knowledgeable about the Honda product and what it had to offer. Thanks to Phil, he made sure that the car buying process went smooth. Furthermore, once the car was delivered to the pickup area, Phil took additional time to give me an overview of the car's exterior and interior features. I then drove off in my New 2017 Honda Accord having no regrets :-). Thank you Phil Byrd for such a WONDERFUL stress free car buying experience. Without a doubt, I will recommend Phil to all my family and friends. Hats off to Adil Khan in the Finance Department as well. His professionalism and service was also great! Norm Reeves Honda Cerritos is definitely the dealership of choice! More

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Outstanding time & time again! This is our third vehicle from Norm Reeves Honda in as many years. The staff has been professional and welcoming each time. Their no hassle approach a This is our third vehicle from Norm Reeves Honda in as many years. The staff has been professional and welcoming each time. Their no hassle approach and dedication to their customer is what keeps us going back. Norm Reeves has an impressive team that sees the customers needs are met or as close to being met that can be accomplished. Phil Byrd from internet sales and Frank Wong from finance made our experience a good one and very quickly processed. We've gone back to Phil as he always focuses on what we want in a purchase. More

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Fast, fun and done I walked in knowing the car that i wanted. Got all they paper work done in a timely manner. Everybody at the dealership had a great attitude, were all I walked in knowing the car that i wanted. Got all they paper work done in a timely manner. Everybody at the dealership had a great attitude, were all very friendly and seemed to enjoy helping me get my first new car. It was a fun experience and the staff was great from the time i walked in to the time i drove off the lot. More

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Excellent Service of Phil Byrd Phil Byrd already had an excellent service with us when we got the 2012 Honda Accord and now that we need a new car again.. I e-mailed him and was ab Phil Byrd already had an excellent service with us when we got the 2012 Honda Accord and now that we need a new car again.. I e-mailed him and was able to get a 2016 CRV.. best deal.. Good person to deal with... accommodating, friendly and he had the knowledge on what he is selling. Always a great experience to deal with a great person like Phil... More

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