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Phil Orzel
167 Reviews
Hello and welcome to Toyota of Wallingford. I'm Phil Orzel (a.k.a. "Dr. Phil") and have been a member of the team since 2015. My position allows me to consult with every customer in the market for a car and assisting you in choosing the new or pre-owned Toyota that meets your every need. My sole purpose is to make your new vehicle fit you like a glove. No "gimmicks" or "angles" here, we strive to make your purchase experience as painless and pleasurable as possible. Read my reviews and see how other buyers have rated me - I look forward to working with you to help you make the best decision with your next vehicle!
Read moreDealership Experience
6 yrs, 11 mos
167 Reviews of Phil Orzel
Helpful 
April 23, 2022
Kudos to the service advisors. Food for thought...If a customer buys 4 tires from the dealership, they should include tire rotations for the life of the tires. Food for thought...If a customer buys 4 tires from the dealership, they should include tire rotations for the life of the tires. More
by FLS
Other Employees Tagged: Lorraine Baker , Erik
March 25, 2022
They really care about their customers and go out of their way to satisfy people. I recently had my car serviced for some weatherstripping coming loose, they fixed it for no Charge. their way to satisfy people. I recently had my car serviced for some weatherstripping coming loose, they fixed it for no Charge. More
by Kgio55
February 20, 2022
Professional take care of the customer loyal understanding what you need to be done in your vehicle and have it done they’ll take care of you 100% understanding what you need to be done in your vehicle and have it done they’ll take care of you 100% More
by misaelsantos
Other Employees Tagged: Lorraine Baker, Paul Zion, Kenneth O' Day, Shy Therrien , Rachel Markovics, Bill Reider
January 17, 2022
Thank you for efficient service. Always a pleasure doing business with you. We will be back soon business with you. We will be back soon More
by wdflagg
Other Employees Tagged: Lorraine Baker, Paul Zion, Kenneth O' Day
January 08, 2022
Service department is not organized and the facility is awful! I was told I had to go to Dunkin’ Donuts or go outside to porta potty in the freezing cold after a major snow storm to use the rest room. I Ha awful! I was told I had to go to Dunkin’ Donuts or go outside to porta potty in the freezing cold after a major snow storm to use the rest room. I Had 10 appointment for my 10,000 oil change and it took an hour and a half! I was told I would be in and out but that was not the case. I believe this facility should be closed until their major construction is finished, it’s really ridiculous to have to wait in a garage bay and walk to Dunkin Donuts to use a bathroom! More
by bettybarmstrong
December 20, 2021
The sales staff is always friendly and always smooth sale process. The service staff are always super helpful and polite. It is always a pleasure to have my vehicle service there.. I RECOMMEND THIS PLACE TO process. The service staff are always super helpful and polite. It is always a pleasure to have my vehicle service there.. I RECOMMEND THIS PLACE TO ANYONE.. More
by Rav4girl
Other Employees Tagged: Lorraine Baker, Paul Zion, Kenneth O' Day
December 07, 2021
I waited with my husband while my car was being serviced. They go above and beyond to make the customer happy. They go above and beyond to make the customer happy. More
by willygdemaio
Other Employees Tagged: Lorraine Baker, Paul Zion, Kenneth O' Day , Dan Nomack, Steve Zion
