Phillip King | Page 4

Terrible experience that is still ongoing. Bought a used Hyundai Tucson. Within a couple weeks the engine light went on. I've now brought the car in 4 times after they said they fixed it each Bought a used Hyundai Tucson. Within a couple weeks the engine light went on. I've now brought the car in 4 times after they said they fixed it each time. They don't call me with updates or even return my calls to get a status on when it will be fixed. I've never had a worse experience with a dealership and repair shop. I think they may have sold me a lemon and won't own up to it. More

by sean.foran Verified Customer Verified Customer

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INCOMPETENCE ! !! Worst Experience of my Life , took my car and left . Do Not come here for Service !! Worst Experience of my Life , took my car and left . Do Not come here for Service More

by Cfontanini Verified Customer Verified Customer

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Your appointment was on time. The service people were very knowledgeable and answered any questions I had. Very pleased with the work that was completed. The service people were very knowledgeable and answered any questions I had. Very pleased with the work that was completed. More

by dorinoble7 Verified Customer Verified Customer

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The intake process wasn’t very smooth. There should be more help at the front to ensure a better experience when coming for service. Same goes for the pickup. I was told it would be 10 min There should be more help at the front to ensure a better experience when coming for service. Same goes for the pickup. I was told it would be 10 min and I went back and waited another 15, went up to check it my car was ready and it had been there waiting and they forgot to get me. More

by jsresnick22 Verified Customer Verified Customer

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Horrible experience, no one knows what’s going on. No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. T No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. The extended warranty they push on you has a clause that you HAVE to bring it to their dealership, and you have to pay for your own tow to get it there. Super inconvenient, and incompetent. More

by jaredbburns Verified Customer Verified Customer

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Kandice was great to work with. She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out More

by shelbyd007 Verified Customer Verified Customer

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Very poor service. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. More

by sara_lanham Verified Customer Verified Customer

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I feel can trust them. Bought car at Gregory Hyundai and have serviced it there since Bought car at Gregory Hyundai and have serviced it there since More

by rlrw8g Verified Customer Verified Customer

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Always a great experience. Great customer service and I feel confident with the way they take care of my car. Great customer service and I feel confident with the way they take care of my car. More

by becnels59 Verified Customer Verified Customer

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Excellent service, they really care about the customer. would highly recommend. A service team you can trust. would highly recommend. A service team you can trust. More

by IKYLEMARTIN Verified Customer Verified Customer

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