Dealer Reviews
Cars for Sale
Dealer Log In
Phillip King
Phillip King | Page 3
Service Manager
Gregory Hyundai
490 Skokie Valley Road
Highland Park, IL 60035
32 Reviews
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
32 Reviews
Write a Review
32 Reviews of Phillip King
Verified Customer
March 03, 2026
I like my car and everyone is very polite. but service was very slow and team didn't communicate very well. but service was very slow and team didn't communicate very well. More
by ko1
Other Employees Tagged: Joseph Gesualdo, Kathy Critzer
March 03, 2026
I found the dealership to be easy to work with as we selected our preferred model . The process of getting the car took much longer than expected and, unfortunately, we missed out on several year en selected our preferred model . The process of getting the car took much longer than expected and, unfortunately, we missed out on several year end incentives. We wanted a color combination that is less common, therefore it took about four weeks for the car to arrive. The day of the car purchase was really arduous, and the finance manager did not seem interested in moving quickly. I would definitely give low marks for the day-of process. More
by cnt007
Other Employees Tagged: Grant Gaither , Who was the finance manager? I found him to be difficult.
February 22, 2026
I went in for the first oil change on the car I had bought there this summer. The service was very smooth and took less time than projected. Had a comfortable place to wait and no unexpected charges or bought there this summer. The service was very smooth and took less time than projected. Had a comfortable place to wait and no unexpected charges or up-sells. I was very pleased! More
by shayna.adelman
February 16, 2026
Gor a notice of a recall - called to schedule and was told that they had to order a part, and I should wait a week and then come in. Did that - brought it in and after arranging transportation and resche told that they had to order a part, and I should wait a week and then come in. Did that - brought it in and after arranging transportation and rescheduling appointments, I was notified - that the part had not arrived and I can make arramgements to pick up the car sloppy and inconvenient More
by greenbay600
February 05, 2026
Once we figured out my extended warranty, the service team could not have been better or nicer. My vehicle required extensive repairs and although parts took a long time, Nikko kept me updated along the team could not have been better or nicer. My vehicle required extensive repairs and although parts took a long time, Nikko kept me updated along the way. Shout out to Chris who was awesome in helping with the extended warranty confusion. Without his understanding, I would have been up a creek. I highly recommend this dealership service team. They went over and above and I am so grateful. More
by marcyfrawley
January 22, 2026
Matt, from the Service Department, was just what I expected from a good service guy. He welcomed me back, we discussed my car issue and he checked me in. Very communicative, informative and professi expected from a good service guy. He welcomed me back, we discussed my car issue and he checked me in. Very communicative, informative and professional. He mentioned my repair wod take longer than expected and suggested a shuttle, which I thought was a good idea. Wow...great customer service. He checked all the boxes. Jayden drive me home and picked me up. He also was professional and very courteous. He made sure I was comfortable. A pleasure to ride with. If I had a company, I'd hire these two guys in an instant. (I do not know who Phil King is in the service department so I gave him a 1-star..not a rating) More
by MAGEETS
