Phillip King | Page 8
Service Manager
Gregory Hyundai
490 Skokie Valley Road
Highland Park, IL 60035
Industry Experience
28 yrs, 3 mos
Languages Spoken
English
86 Reviews
Write a Review86 Reviews of Phillip King
March 13, 2026
Worst service! If I could give zero stars I would. Brought my car in, was completely ignored. Finally checked in with someone and was told my car would be ready in If I could give zero stars I would. Brought my car in, was completely ignored. Finally checked in with someone and was told my car would be ready in 1 hour. 6 hours later my car was not ready and there had been zero communication. I finally just showed up and there was no acknowledgement that my entire day had been ruined due to a complete lack of communication. More
March 09, 2026
The service rep and the receptionist were very nice and cordial. It was a pleasure to be there last week. cordial. It was a pleasure to be there last week. More
Other Employees Tagged: Joseph Gesualdo, Kathy Critzer , Matt
March 07, 2026
Chris and everyone else at Gregory Hyundai was knowledgeable, attentive, and extremely helpful. I would recommend this dealership to anyone in the market for a new or used car.. knowledgeable, attentive, and extremely helpful. I would recommend this dealership to anyone in the market for a new or used car.. More
Other Employees Tagged: Joseph Gesualdo, Kathy Critzer, Kris Choros
March 03, 2026
I like my car and everyone is very polite. but service was very slow and team didn't communicate very well. but service was very slow and team didn't communicate very well. More
Other Employees Tagged: Joseph Gesualdo, Kathy Critzer
March 03, 2026
I found the dealership to be easy to work with as we selected our preferred model . The process of getting the car took much longer than expected and, unfortunately, we missed out on several year en selected our preferred model . The process of getting the car took much longer than expected and, unfortunately, we missed out on several year end incentives. We wanted a color combination that is less common, therefore it took about four weeks for the car to arrive. The day of the car purchase was really arduous, and the finance manager did not seem interested in moving quickly. I would definitely give low marks for the day-of process. More
Other Employees Tagged: Grant Gaither, Who was the finance manager? I found him to be difficult.
February 22, 2026
I went in for the first oil change on the car I had bought there this summer. The service was very smooth and took less time than projected. Had a comfortable place to wait and no unexpected charges or bought there this summer. The service was very smooth and took less time than projected. Had a comfortable place to wait and no unexpected charges or up-sells. I was very pleased! More
February 16, 2026
Gor a notice of a recall - called to schedule and was told that they had to order a part, and I should wait a week and then come in. Did that - brought it in and after arranging transportation and resche told that they had to order a part, and I should wait a week and then come in. Did that - brought it in and after arranging transportation and rescheduling appointments, I was notified - that the part had not arrived and I can make arramgements to pick up the car sloppy and inconvenient More
February 05, 2026
Once we figured out my extended warranty, the service team could not have been better or nicer. My vehicle required extensive repairs and although parts took a long time, Nikko kept me updated along the team could not have been better or nicer. My vehicle required extensive repairs and although parts took a long time, Nikko kept me updated along the way. Shout out to Chris who was awesome in helping with the extended warranty confusion. Without his understanding, I would have been up a creek. I highly recommend this dealership service team. They went over and above and I am so grateful. More

