Phillip King
Phillip King at Gregory Hyundai

Phillip King | Page 8

Service Manager

Gregory Hyundai

490 Skokie Valley Road
Highland Park, IL 60035

Contact Me
4.0
86 Reviews

Industry Experience

28 yrs, 3 mos

Languages Spoken

English English

4.0

86 Reviews

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86 Reviews of Phillip King

March 30, 2026

Dealership Rating
Employee Rating

The staff was very courteous and kept me informed. The service was prompt and very efficient. More

by mjkatz.ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Gregory Hyundai responded

Thank you for your perfect rating. Phillip and our team were pleased to keep you informed and complete your Tucson Hybrid service efficiently. We appreciate the chance to maintain your Hyundai.

March 13, 2026

Dealership Rating
Employee Rating

Worst service! If I could give zero stars I would. Brought my car in, was completely ignored. Finally checked in with someone and was told my car would be ready in More

by Lisa
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Gregory Hyundai responded

Thank you for bringing this to our attention, Lisa, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 09, 2026

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Employee Rating

The service rep and the receptionist were very nice and cordial. It was a pleasure to be there last week. More

by JLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gesualdo, Kathy Critzer , Matt

Mar 09, 2026

Gregory Hyundai responded

It’s wonderful to know that our service rep and receptionist greeted you warmly and made your visit enjoyable. Thank you for trusting us with your Hyundai. We look forward to welcoming you back soon.

March 07, 2026

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Employee Rating

Chris and everyone else at Gregory Hyundai was knowledgeable, attentive, and extremely helpful. I would recommend this dealership to anyone in the market for a new or used car.. More

by kgesualdo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 08, 2026

Gregory Hyundai responded

We’re glad our team provided knowledgeable and attentive service. Thank you for recommending us to others shopping for a new or pre-owned Hyundai. We look forward to welcoming you back.

March 06, 2026

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Employee Rating

Excellent service and great follow up! Always curious and very easy to deal with! Great dealership! More

by l.yale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Gregory Hyundai responded

Thank you for highlighting the service on your Hyundai IONIQ 5. We’re thrilled Phillip and our team provided clear follow up and made everything easy. We look forward to assisting you again.

March 03, 2026

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Employee Rating

I like my car and everyone is very polite. but service was very slow and team didn't communicate very well. More

by ko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Gesualdo, Kathy Critzer

Mar 06, 2026

Gregory Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 03, 2026

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Employee Rating

I found the dealership to be easy to work with as we selected our preferred model . The process of getting the car took much longer than expected and, unfortunately, we missed out on several year en More

by cnt007
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Gaither, Who was the finance manager? I found him to be difficult.

Mar 05, 2026

Gregory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 22, 2026

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Employee Rating

I went in for the first oil change on the car I had bought there this summer. The service was very smooth and took less time than projected. Had a comfortable place to wait and no unexpected charges or More

by shayna.adelman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Gregory Hyundai responded

It’s wonderful that your first service visit was smooth and took less time than expected. Phillip and our team were happy to provide a comfortable waiting area and ensure no unexpected charges. Enjoy your Hyundai and safe travels.

February 16, 2026

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Employee Rating

Gor a notice of a recall - called to schedule and was told that they had to order a part, and I should wait a week and then come in. Did that - brought it in and after arranging transportation and resche More

by greenbay600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2026

Gregory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 05, 2026

Dealership Rating
Employee Rating

Once we figured out my extended warranty, the service team could not have been better or nicer. My vehicle required extensive repairs and although parts took a long time, Nikko kept me updated along the More

by marcyfrawley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Gregory Hyundai responded

We’re glad our service team could sort out the extended warranty details and keep you informed during the parts delay. Thank you for trusting us with your Hyundai Tucson and for recommending our team. We appreciate your patience and are happy to hear you felt well supported throughout the process.

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