Everyone was very helpfull and super friendly. The Paul brothers we’re very helpful. They complimented my wife but not me. Smart men. Tom was super patient and overall nice guy. I would definetely ask him to babysit my son. The GM has a great team. Take care of your people and they will take of you. Overall it was a pleasure working with everyone.
"Outstanding Customer Service"
I give this rating 5 Stars because of the outstanding customer service delivered from start to finish while purchasing my 2018 A4. Tom Schweiss is an outstanding representative of what high quality service means. He was efficient, knowledgeable about the products, and very respectful of my time. Also all the staff that I encountered at the dealership represents the Audi brand of total quality and performance. Would highly recommend this dealership.
"Best Dealership and Best Man Marcelo .."
I worked with Marcelo from Audi Silver Spring for my purchase. I would recommend him to anyone anytime. He really has great patience and he understood clearly what I am looking for and helped me achive my purchase with a great deal.
Being long memorial day weekend, he thoroughly spent time going over all the features and packages which made my life very easy understanding new technology. He is very knowledgeable and easy to work with and made my purchase very flexible even when I was not sure about my purchase. I recommend Marcelo very highly and I have already circulated his information in all of my social circle.
Thanks Marcelo .. I appreciate all if your help.
"Fantastic and Memorable Experience!!"
From the time you walk through the doors till final delivery of the vehicle the service provided was outstanding!! The Entire Team provided a memorable purchasing experience!! Fantastic customer service from everyone you meet. Thank you all for taking away the anxiety of buying a car and providing me with one that I will share with others for years to come! A special thank you to Atanas Ivanov for his above and beyond service!! Greatly appreciated!
If you want an enjoyable experience in car buying, this dealership is where you need to go....
"Excellent in sales and service"
My family just leased our fourth vehicle from Audi of Silver Spring.....Vince helped me choose a S5 that I’m really enjoying......He’s knowledgeable,easy to work with, and goes the extra mile.....also excellent after the sale!
And a holler out to Phil in service.In a day where service often disappears......his is first rate!.Thx Guys
"Excellent customer service and knowledgeable staff"
My consultant Marcelo exceeded my expectations! He listened to my needs, offered feedback and his recommendations. Marcelo and the Audi staff were far from pushy, they provided options and made me feel comfortable financing my first car. I was in and out... signed... car detailed, hard tags and driving off the lot with my new car in less than two hours!
Prashant was quick and made sure I knew what I was getting for bucks!
"Fantastic experience. "
Simply a wonderful experience. Superbly friendly and professional service. Not pushy in the least. I Highly recommend the team at Audi of Silver Spring! Well done!
"Five Star Service"
Wonderful experience while leasing a new vehicle. Friendly service with exceptional can do attitude. I can't say enough about the five star service I received. Great people all the way around. I recommend anyone that is looking to purchase or lease an Audi to start at the silver spring dealership. You won't be disappointed.
"Great car buying experience"
Recently purchased an A4 from Audi Silver Spring. Previously test drove a Q5 with Julian Collins, who did a great job answering all of my questions. I ended up going with an A4. After shopping around different Audi dealerships, I found Julian / Silver Spring to be most price competitive. We agreed to a price over the phone and after arriving at the dealership, everything went very smoothly. Financing with Prashant was quick and efficient. Sunil did a great job showing me all of the A4 controls. Would do business here again.
"Best service Ever"
I've been coming to this Dealer for some time now and it gets better with each visit. Mostly because of the three people that are my goto people, Phillip, Julian and Prashant who (imho) are the best people there. I recommend all three of them in their respective departments. Off course getting the Q3 at the best deal, by Julian, was nice on it's own. However, I do want to give a shout out to the three who has helped me.
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